Home > Health & Beauty > FragranceX

FragranceX Reviews - 9,350 Review - 9.2/10

Dec 3, 2024
FragranceX.com carries over 15,000 brand name fragrances, skincare and cosmetics at up to 80% off retail prices. Over 1,000,000 happy customers and free shipping worldwide!
Circle of Excellence - FragranceX

2022
Winner

Circle of
Excellence

15 years

FragranceX Rating

Rating
Overall Satisfaction9.2 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.2 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.8 /10
Overall Satisfaction:
 

9.2out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

14%13%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

8.0 out of 10

Recent Reviews for FragranceX

Showing 101 - 120 of 9,350

Online Shopper

Site Experience Feedback

Nov 29, 2024

excellent

Lihan

Site Experience Feedback

Nov 29, 2024

Ok

Becca

Site Experience Feedback

Nov 29, 2024

Always good deals and info

Jesybela

Site Experience Feedback

Nov 29, 2024

Easy and quick

Matt

Site Experience Feedback

Nov 29, 2024

Bad, the prices are jacked up and then offer discounts that come to the a little bit more than regular website offering prices

Bank code

Site Experience Feedback

Nov 29, 2024

I made several orders and they were rejected as I’m told I need a special code from my bank which they say they don’t provide. I hope that this will go through today as I need to make my purchase but can’t . I need help

Online Shopper

Site Experience Feedback

Nov 29, 2024

Na

Pokey2007

Site Experience Feedback

Nov 29, 2024

This site is the cheapest and best place to order all the scents your looking for. Easy to order and fast free shipping is also a plus

Chev

Site Experience Feedback

Nov 29, 2024

Fndn

Online Shopper

Site Experience Feedback

Nov 29, 2024

Excellent service

Vin

Site Experience Feedback

Nov 29, 2024

The website is good and easy to navigate to find the products I need.

John

Site Experience Feedback

Nov 29, 2024

N/a

Online Shopper

Site Experience Feedback

Nov 29, 2024

Keep this shorter,,

Barbie

Site Experience Feedback

Nov 29, 2024

Very pleased with all the products I ordered.

anon

Site Experience Feedback

Nov 29, 2024

website is a little outdated design wise

Nesto

Site Experience Feedback

Nov 29, 2024

Deals are amazing, the website UI can be updated to be a bit more user friendly

DK

Site Experience Feedback

Nov 29, 2024

Website is easy to use

Malugi

Site Experience Feedback

Nov 29, 2024

Great

Online Shopper

Site Experience Feedback

Nov 29, 2024

Question not apply

Jay

Site Experience Feedback

Nov 29, 2024

It’s very good as always