FragranceX Reviews - 9,333 Review - 9.1/10
2022
Winner
Circle of
Excellence
15 years
FragranceX Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.1 /10 |
Satisfaction with Customer Support | 8.8 /10 |
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 80% | 80% |
Neutral | 14% | 14% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.0 out of 10
Recent Reviews for FragranceX
Showing 21 - 40 of 9,333
GZ95
Site Experience Feedback
Nov 23, 2024
Easy to use website has all the fragrances that I want!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Topher
Site Experience Feedback
Nov 23, 2024
As a fragrance novice, I had some difficulty navigating what I wanted to find but the site is very accommodating to those who know what to look for.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
SassyC
Site Experience Feedback
Nov 23, 2024
Ordering is always simple and effortless.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 13, 2024
Wish this was quoted in CND funds but the price in USD is not bad
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 23, 2024
I find it very discouraging that the female calzones are still expensive compared to the men’s
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 7
- Customer Support: 8
- Full ratings for this review »
Jerome
Post-Delivery Feedback
Nov 23, 2024
I was looking for a particular scent and it was only available here, best choice best product.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
My account
Site Experience Feedback
Nov 12, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Magz
Site Experience Feedback
Nov 23, 2024
Smooth and fast checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Adamhunk
Site Experience Feedback
Nov 23, 2024
More products ease with letters and pictures
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nanny
Site Experience Feedback
Nov 23, 2024
Love prices of classic perfumes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Winnie
Site Experience Feedback
Nov 22, 2024
I had good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lost boy
Site Experience Feedback
Nov 22, 2024
My first time it was hassle free
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bingkongkang
Site Experience Feedback
Nov 22, 2024
All is good and prices are great i hope to have bigger discounts on future purchases because im planning to buy more expensive perfumes next
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
egabriel89
Site Experience Feedback
Nov 22, 2024
Five stars..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Noto
Site Experience Feedback
Nov 22, 2024
Easy to navigate and shop on the site. I am a return customer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Manuel Saenz
Site Experience Feedback
Nov 22, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sha
Site Experience Feedback
Nov 22, 2024
It is been always a good experience with every purchase. Wide selection and reasonable price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Go.ward2
Post-Delivery Feedback
Nov 22, 2024
Highly recommended 👌🏼 ⭐️⭐️⭐️⭐️⭐️
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Zick
Site Experience Feedback
Nov 22, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Toby
Site Experience Feedback
Nov 22, 2024
This is my first purchase from your company. I have used this product in the past and like it. I will order from you again , if all goes according to promises made.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Old timer
Site Experience Feedback
Nov 12, 2024
My wife's favourite, so I do the internet stuff. She has good taste in perfume. I should know after 60 years. I hope she feels the same about her taste in men.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Old timer
Post-Delivery Feedback
Nov 22, 2024
Detailed comment has been made via email to : sales@perfumenz.co.nz regarding quality of product being well short of previous orders of same perfume.
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 8
- Customer Support: 2
- Full ratings for this review »