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FragranceX Reviews - 9,333 Review - 9.1/10

Nov 24, 2024
FragranceX.com carries over 15,000 brand name fragrances, skincare and cosmetics at up to 80% off retail prices. Over 1,000,000 happy customers and free shipping worldwide!
Circle of Excellence - FragranceX

2022
Winner

Circle of
Excellence

15 years

FragranceX Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.2 /10
Product Selection9.2 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.2 /10
On-Time Delivery9.1 /10
Satisfaction with Customer Support8.8 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

80%80%

Neutral

14%14%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

8.0 out of 10

Recent Reviews for FragranceX

Showing 21 - 40 of 9,333

GZ95

Site Experience Feedback

Nov 23, 2024

Easy to use website has all the fragrances that I want!

Topher

Site Experience Feedback

Nov 23, 2024

As a fragrance novice, I had some difficulty navigating what I wanted to find but the site is very accommodating to those who know what to look for.

SassyC

Site Experience Feedback

Nov 23, 2024

Ordering is always simple and effortless.

Online Shopper

Site Experience Feedback

Nov 13, 2024

Wish this was quoted in CND funds but the price in USD is not bad


Post-Delivery Feedback

Nov 23, 2024

I find it very discouraging that the female calzones are still expensive compared to the men’s

Jerome

Post-Delivery Feedback

Nov 23, 2024

I was looking for a particular scent and it was only available here, best choice best product.

My account

Site Experience Feedback

Nov 12, 2024

Very good

Magz

Site Experience Feedback

Nov 23, 2024

Smooth and fast checkout.

Adamhunk

Site Experience Feedback

Nov 23, 2024

More products ease with letters and pictures

Nanny

Site Experience Feedback

Nov 23, 2024

Love prices of classic perfumes

Winnie

Site Experience Feedback

Nov 22, 2024

I had good experience

Lost boy

Site Experience Feedback

Nov 22, 2024

My first time it was hassle free

Bingkongkang

Site Experience Feedback

Nov 22, 2024

All is good and prices are great i hope to have bigger discounts on future purchases because im planning to buy more expensive perfumes next

egabriel89

Site Experience Feedback

Nov 22, 2024

Five stars..

Noto

Site Experience Feedback

Nov 22, 2024

Easy to navigate and shop on the site. I am a return customer.

Manuel Saenz

Site Experience Feedback

Nov 22, 2024

Excellent

Sha

Site Experience Feedback

Nov 22, 2024

It is been always a good experience with every purchase. Wide selection and reasonable price

Go.ward2

Post-Delivery Feedback

Nov 22, 2024

Highly recommended 👌🏼 ⭐️⭐️⭐️⭐️⭐️

Zick

Site Experience Feedback

Nov 22, 2024

Very good

Toby

Site Experience Feedback

Nov 22, 2024

This is my first purchase from your company. I have used this product in the past and like it. I will order from you again , if all goes according to promises made.

Old timer

Site Experience Feedback

Nov 12, 2024

My wife's favourite, so I do the internet stuff. She has good taste in perfume. I should know after 60 years. I hope she feels the same about her taste in men.


Post-Delivery Feedback

Nov 22, 2024

Detailed comment has been made via email to : sales@perfumenz.co.nz regarding quality of product being well short of previous orders of same perfume.