FragranceX Reviews - 9,333 Review - 9.1/10
2022
Winner
Circle of
Excellence
15 years
FragranceX Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.1 /10 |
Satisfaction with Customer Support | 8.8 /10 |
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 80% | 80% |
Neutral | 14% | 14% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.0 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.0 out of 10
Recent Reviews for FragranceX
Showing 1 - 20 of 9,333
Online Shopper
Site Experience Feedback
Nov 23, 2024
Dreian
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Minied
Site Experience Feedback
Nov 23, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kevo21
Site Experience Feedback
Nov 23, 2024
Nice and easy
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Jimbo
Site Experience Feedback
Nov 23, 2024
A detailed www however the product I want regularly is does not come up on the search but I eventually locate it. Free shipping is mentioned but doesn't apply to countries out of the US. Coupons can be confusing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Toota
Site Experience Feedback
Nov 23, 2024
Like options, buying few items usually. I do like to have variety on hand
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ivy
Post-Delivery Feedback
Nov 23, 2024
Very helpful customer service
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Alejandro Magno
Site Experience Feedback
Nov 23, 2024
Easy to shop and order, the time of shipping it’s way better than most of the other websites
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
none
Site Experience Feedback
Nov 23, 2024
my friend loves colognes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Frank
Site Experience Feedback
Nov 23, 2024
Bueno
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Me
Site Experience Feedback
Nov 23, 2024
The best
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Brunodeza
Site Experience Feedback
Nov 23, 2024
mas opciones de pago o poder incluir mas fragancias a mi pais destino en un solo pedido
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Adasi
Site Experience Feedback
Nov 23, 2024
Very good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Andy
Post-Delivery Feedback
Nov 23, 2024
I was able to pick up a discontinued perfume that i had been tryinb to find for months, so happy. I was reluctant at first, so many online scams but my faith is restored, thx
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
I like it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Boone
Site Experience Feedback
Nov 23, 2024
Great service on my purchase today
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
Awesome selection of products, easy checkout process, and awesome service & website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
I like most quickly deliver
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
nice one
Site Experience Feedback
Nov 23, 2024
I visited your site after AI recommended Wendy's to visit you.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
GlitterBombMom
Site Experience Feedback
Nov 23, 2024
Love how easy it was from it popping up on my Facebook screen to seeing the fragrance I wanted to purchasing .
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Renee
Site Experience Feedback
Nov 23, 2024
Easy gift purchase and way cheaper than Amazon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »