Eastern Leaf Reviews - 2,586 Review - 9.3/10
Eastern Leaf Rating
Overall Satisfaction | 9.3 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.3 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.3out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 85% |
Neutral | 13% | 12% |
Negative | 3% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.3 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Eastern Leaf
Showing 61 - 80 of 2,586
NA
Site Experience Feedback
Nov 17, 2024
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Lsc
Site Experience Feedback
Nov 17, 2024
Your website wasn't overly easy to navigate. I have no idea what the lists under the HOME button where.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Mic
Site Experience Feedback
Nov 17, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jenny
Post-Delivery Feedback
Nov 17, 2024
This will be a gift for my beat friend. I hope it brings her calm energy and tranquility.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
old timer
Site Experience Feedback
Oct 31, 2024
I don't like websites. SO this was ok with me.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
old timer
Post-Delivery Feedback
Nov 17, 2024
Could not say more then JOB WELL DONE'' !00% better then temu
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Joan
Site Experience Feedback
Nov 17, 2024
Easy to use. Would like to have been able to put a gift card with my order but couldn't figure out how.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Swiftelephant
Site Experience Feedback
Nov 16, 2024
First time ordering. Ordering was fast and easy. I’m hoping this will be the beginning of an exciting adventure.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Ariel
Site Experience Feedback
Nov 16, 2024
Todo excelente
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ray
Site Experience Feedback
Nov 16, 2024
Process was quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Trish
Site Experience Feedback
Nov 08, 2024
Your site is easy to use and your product is beautiful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AZ
Site Experience Feedback
Nov 07, 2024
Loved the selection on the website and am excited for the gift to arrive.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AZ
Post-Delivery Feedback
Nov 16, 2024
I sent my plant loving mom a bonsai for her birthday, and she loves it! It was easy and fun to scroll through the website and find the perfect beginner kit for her. It arrived very well packaged and looks beautiful.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 16, 2024
Overall interaction with this site has been satisfying...looking forward to receiving the gifts for my soon to be daughter-in-law's bridal shower. I will follow up with a review upon receipt of the items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dillon
Site Experience Feedback
Nov 16, 2024
very detailed and provided suggested extras that you would need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
rs
Site Experience Feedback
Nov 09, 2024
third time ordering here and i love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
rs
Post-Delivery Feedback
Nov 15, 2024
i just received my second bonsai from this website.im satisfied with every purchase i got from here.definitely buying again.im very satisfied with my chinese elm. just recently purchased.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Sofia
Site Experience Feedback
Nov 15, 2024
I found what I was looking for, thanks!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Adam
Site Experience Feedback
Oct 30, 2024
The site is easy to find and has nice plants
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Adam
Post-Delivery Feedback
Nov 15, 2024
Lovely plant and very carefully packaged
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
B.hoff
Site Experience Feedback
Nov 15, 2024
Super easy to navigate, information was well laid out, the reviews were helpful, and purchasing was a breeze
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Phil
Site Experience Feedback
Nov 15, 2024
Very pleased with transaction
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Sam
Site Experience Feedback
Nov 15, 2024
Great and smooth transaction and shopping experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
steve
Site Experience Feedback
Nov 04, 2024
I was interested in the tree that Ibought
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
steve
Post-Delivery Feedback
Nov 15, 2024
the purchase was on time and it is doing good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »