Home > Home & Garden > K. Van Bourgondien & Sons, Inc.

K. Van Bourgondien & Sons, Inc. Reviews - 8,459 Review - 8.8/10

Dec 3, 2024
K. van Bourgondien has been trusted by both professional gardeners and home gardeners for over 175 years. Buy wholesale flower bulbs in bulk, and with their tiered pricing system that provides even bigger savings on bulk flower bulb orders, you'll save on bulk quantities of Dutch bulbs and bareroots. Simply put, large purchases trigger further discounts. K. van Bourgondien is the wholesale flower bulb supplier for your gardening needs.

K. Van Bourgondien & Sons, Inc. Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.8 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.9 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%79%

Neutral

16%14%

Negative

6%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.8 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for K. Van Bourgondien & Sons, Inc.

Showing 81 - 100 of 8,459

Abi

Site Experience Feedback

Nov 27, 2024

It was very easy and I enjoyed the information that was provided

Erik

Site Experience Feedback

Nov 27, 2024

Horrible. I kept trying to "register, and the website kept saying there was an error with the password (when there was not). The bot was useless - kept saying it could not understand. The chat person was helpful - sending me a new password, but it took so long, that she logged off before I received it. Once I had a password and an account it was easy to compete my intended purchase.

Daniel Burke

Site Experience Feedback

Nov 27, 2024

When doing a search would be ideal to have OUT OF STOCK items flagged on the image rather than having to click through. Also a visual means to differentiate on the image 'Shipping Now' vs 'Shipping in a future season'

Smiles

Site Experience Feedback

Nov 27, 2024

Easy online ordering

Remi

Site Experience Feedback

Nov 27, 2024

I found it helpful!

Giblet farms

Site Experience Feedback

Nov 27, 2024

Very agreeable

Flowernut

Site Experience Feedback

Sep 17, 2024

I had a good shopping experience.


Post-Delivery Feedback

Nov 27, 2024

Well, I have ordered from them before. The bulbs are all healthy looking and I love that I can get them in larger quantities. It makes for a greater chance of adding an impact in my flowerbeds once they all start blooming. I really love getting the little iris bulbs so I can pot up about 50 of them. I plan on giving them as gifts for a Scavenger Hunt game at my Regional 4 Iris Society Show & Conference in April 2025. Iris Reticulatas are in the iris family and I want to show people that there are more than just bearded irises to love. So as I am collecting different species of irises, I was so glad to come across these bulbs on the website. I plan on trying to crossbreed some of my different species of irises!! You never know, I might succeed in my endeavors!!

Babs

Site Experience Feedback

Nov 14, 2024

Very easy and time efficient to order bulbs here, and the photos really help with decision making.

Crow Guy

Site Experience Feedback

Nov 26, 2024

No worries

Skippy

Site Experience Feedback

Nov 04, 2024

Great selection!


Post-Delivery Feedback

Nov 26, 2024

Bulbs and bare root plants were shipped carefully and as described, and quality and options are fantastic

Suzi M

Site Experience Feedback

Nov 26, 2024

I got through the choices fairly quick for me and found the items I wanted. I had a delay in paying because of an interruption but got back to it while the web site was still active on m tablet.

wildescott

Site Experience Feedback

Nov 26, 2024

I look forward to the spring and receiving the bulbs and plants.

FLOWERHEAD

Site Experience Feedback

Nov 26, 2024

Website good

Randy

Site Experience Feedback

Nov 26, 2024

Had difficulty with a wrong zip code in placing my order. Got it corrected. We placed an order on October 8, 2024. It was backordered 2 times, but we received the order last week and WOW were we surprised with the bulbs. They were huge!! Thank you for ALL of your return communications with me. Now, we will ALWAYS shop for our amaryllis bulbs from your company!! God bless and Happy Holidays!!!

Will

Site Experience Feedback

Nov 26, 2024

Quality and price are very good

Lucien in Central Gardens Memphis

Site Experience Feedback

Nov 09, 2024

Great! Found great fragrant large cup daffodils for two borders. Fell in love with colors in your Picasso Dutch irises! Thank you.

Do bug

Site Experience Feedback

Sep 24, 2024

Very good experience would order again


Post-Delivery Feedback

Nov 26, 2024

Excellent and right on schedule.

Online Shopper

Site Experience Feedback

Nov 26, 2024

Great prices, great products, easy web-sight, really wonderful support staff.

Rabble

Site Experience Feedback

Nov 04, 2024

Good and easy.


Post-Delivery Feedback

Nov 26, 2024

Not sure if the delivery was slow or not but when I received my items there was very little green on the irises which leads me to wonder if they will come out of dormancy.

Jeb

Site Experience Feedback

Oct 31, 2024

Really like the prices you offer for bulk items and selection of items not commonly found locally, but I have to limit how much I can buy or how often because of the outrageous shipping charges. Wish there was something that could be done about that.