K. Van Bourgondien & Sons, Inc. Reviews - 8,459 Review - 8.8/10
K. Van Bourgondien & Sons, Inc. Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.9 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.9 /10 |
Satisfaction with Customer Support | 8.6 /10 |
8.8out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 79% |
Neutral | 16% | 14% |
Negative | 6% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
7.2 out of 10
Variety of Shipping Options
Desired shipping options were available
8.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for K. Van Bourgondien & Sons, Inc.
Showing 81 - 100 of 8,459
Abi
Site Experience Feedback
Nov 27, 2024
It was very easy and I enjoyed the information that was provided
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Erik
Site Experience Feedback
Nov 27, 2024
Horrible. I kept trying to "register, and the website kept saying there was an error with the password (when there was not). The bot was useless - kept saying it could not understand. The chat person was helpful - sending me a new password, but it took so long, that she logged off before I received it. Once I had a password and an account it was easy to compete my intended purchase.
- Overall Rating: 2
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
- Full ratings for this review »
Daniel Burke
Site Experience Feedback
Nov 27, 2024
When doing a search would be ideal to have OUT OF STOCK items flagged on the image rather than having to click through. Also a visual means to differentiate on the image 'Shipping Now' vs 'Shipping in a future season'
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Smiles
Site Experience Feedback
Nov 27, 2024
Easy online ordering
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Remi
Site Experience Feedback
Nov 27, 2024
I found it helpful!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Giblet farms
Site Experience Feedback
Nov 27, 2024
Very agreeable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Flowernut
Site Experience Feedback
Sep 17, 2024
I had a good shopping experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Flowernut
Post-Delivery Feedback
Nov 27, 2024
Well, I have ordered from them before. The bulbs are all healthy looking and I love that I can get them in larger quantities. It makes for a greater chance of adding an impact in my flowerbeds once they all start blooming. I really love getting the little iris bulbs so I can pot up about 50 of them. I plan on giving them as gifts for a Scavenger Hunt game at my Regional 4 Iris Society Show & Conference in April 2025. Iris Reticulatas are in the iris family and I want to show people that there are more than just bearded irises to love. So as I am collecting different species of irises, I was so glad to come across these bulbs on the website. I plan on trying to crossbreed some of my different species of irises!! You never know, I might succeed in my endeavors!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Babs
Site Experience Feedback
Nov 14, 2024
Very easy and time efficient to order bulbs here, and the photos really help with decision making.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Crow Guy
Site Experience Feedback
Nov 26, 2024
No worries
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Skippy
Site Experience Feedback
Nov 04, 2024
Great selection!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Skippy
Post-Delivery Feedback
Nov 26, 2024
Bulbs and bare root plants were shipped carefully and as described, and quality and options are fantastic
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Suzi M
Site Experience Feedback
Nov 26, 2024
I got through the choices fairly quick for me and found the items I wanted. I had a delay in paying because of an interruption but got back to it while the web site was still active on m tablet.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
wildescott
Site Experience Feedback
Nov 26, 2024
I look forward to the spring and receiving the bulbs and plants.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
FLOWERHEAD
Site Experience Feedback
Nov 26, 2024
Website good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Randy
Site Experience Feedback
Nov 26, 2024
Had difficulty with a wrong zip code in placing my order. Got it corrected. We placed an order on October 8, 2024. It was backordered 2 times, but we received the order last week and WOW were we surprised with the bulbs. They were huge!! Thank you for ALL of your return communications with me. Now, we will ALWAYS shop for our amaryllis bulbs from your company!! God bless and Happy Holidays!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Will
Site Experience Feedback
Nov 26, 2024
Quality and price are very good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lucien in Central Gardens Memphis
Site Experience Feedback
Nov 09, 2024
Great! Found great fragrant large cup daffodils for two borders. Fell in love with colors in your Picasso Dutch irises! Thank you.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Do bug
Site Experience Feedback
Sep 24, 2024
Very good experience would order again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Do bug
Post-Delivery Feedback
Nov 26, 2024
Excellent and right on schedule.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 26, 2024
Great prices, great products, easy web-sight, really wonderful support staff.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rabble
Site Experience Feedback
Nov 04, 2024
Good and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rabble
Post-Delivery Feedback
Nov 26, 2024
Not sure if the delivery was slow or not but when I received my items there was very little green on the irises which leads me to wonder if they will come out of dormancy.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Jeb
Site Experience Feedback
Oct 31, 2024
Really like the prices you offer for bulk items and selection of items not commonly found locally, but I have to limit how much I can buy or how often because of the outrageous shipping charges. Wish there was something that could be done about that.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »