Home > Home & Garden > K. Van Bourgondien & Sons, Inc.

K. Van Bourgondien & Sons, Inc. Reviews - 8,459 Review - 8.8/10

Dec 3, 2024
K. van Bourgondien has been trusted by both professional gardeners and home gardeners for over 175 years. Buy wholesale flower bulbs in bulk, and with their tiered pricing system that provides even bigger savings on bulk flower bulb orders, you'll save on bulk quantities of Dutch bulbs and bareroots. Simply put, large purchases trigger further discounts. K. van Bourgondien is the wholesale flower bulb supplier for your gardening needs.

K. Van Bourgondien & Sons, Inc. Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.8 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.9 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%79%

Neutral

16%14%

Negative

6%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.8 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for K. Van Bourgondien & Sons, Inc.

Showing 41 - 60 of 8,459

mg

Site Experience Feedback

Nov 30, 2024

I thought shipping was going to be free. Buying in bulk --needed tax exemption -as we are a nursery and plan to resell!

Z - i do not wish to have my comments published

Site Experience Feedback

Nov 30, 2024

Hard to sort through items that are in stock and items that are out of stock. I spent more time that I would like finding what was available.

Keegs

Site Experience Feedback

Nov 30, 2024

I’ve ordered from you before I seem to trust your products

Donnie

Site Experience Feedback

Nov 30, 2024

Love the item options

Lynn

Site Experience Feedback

Nov 15, 2024

So far good


Post-Delivery Feedback

Nov 30, 2024

I wanted these Brisbane tulips as my granddaughter has just moved to Brisbane and I thought what fun it would be to plant them on a special spot in our yard and also in her parent’s yard. They have just arrived — all 50 of them. Half for us and half for her parents. We will think of her ..oh so far away—every time we look at them. Can’t wait till spring!!

Rick B

Site Experience Feedback

Nov 30, 2024

Excellent selection of bulbs despite being late in the season here in the Northeast. Always satisfied with the quality of the bulbs we receive.

Jasmine

Site Experience Feedback

Nov 30, 2024

I had a very hard time chatting with someone, and when I asked about deals they told me to come back later

Truitt

Site Experience Feedback

Nov 30, 2024

Always pleased with products

okeyr

Site Experience Feedback

Nov 30, 2024

I order every year and have always received good size bulb and good result after planting.

Online Shopper

Site Experience Feedback

Nov 30, 2024

Please do not add me to a catalog mailing list, either printed or through email. I order when I need bulbs. I don’t need the catalogs. Thank you

Online Shopper

Site Experience Feedback

Nov 30, 2024

I love ordering your products. The online deals are confusing. Mostly because I ordered over $300 Which should have qualified for your free shipping but somehow I did not get the shipping discount. I utilize your text conversation to inquire about the shipping options. However, this did not help. I was getting pre-made text options.

Online Shopper

Site Experience Feedback

Nov 30, 2024

A lovely and clear website. Thank you!

Fred C

Site Experience Feedback

Nov 30, 2024

It kept saying my zip code was invalid, but it finally went through

Lillyface

Site Experience Feedback

Nov 30, 2024

Good job

Lara

Site Experience Feedback

Nov 30, 2024

Great company. Clear description. Good selection of bulbs.

Chuck

Site Experience Feedback

Nov 30, 2024

Glad to shop with yall today…. Great plants!!

AngelaW

Site Experience Feedback

Nov 30, 2024

Easy format to place online order and smooth checkout. I ordered in the late fall but I was still able to find a few selections to add to my fall bulb plantings!

lester

Post-Delivery Feedback

Nov 30, 2024

Great selection, good pricing, love the new selections

Online Shopper

Site Experience Feedback

Nov 13, 2024

Liked everything about the process but felt the freight seemed high

Online Shopper

Site Experience Feedback

Nov 30, 2024

Very efficient