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Decorative Ceiling Tiles Reviews - 784 Reviews - 9.4/10

Dec 4, 2024
Decorative Ceiling Tiles, Inc. Provides tiles, supplies, and accessories for both commercial and residential decorators.

Decorative Ceiling Tiles Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.2 /10
Ease of Finding8.7 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.4 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

17%19%

Negative

5%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.4 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Decorative Ceiling Tiles

Showing 81 - 100 of 784

Tom

Site Experience Feedback

Oct 17, 2024

Great and easy

Online Shopper

Site Experience Feedback

Oct 16, 2024

Website not clearly written. Missing information. Unclear ordering instructions. Had to call just to order a sample.

Helena

Site Experience Feedback

Oct 16, 2024

Good .. hard to find the same time from a few weeks ago

awsome

Site Experience Feedback

Oct 14, 2024

all good

RC

Site Experience Feedback

Oct 14, 2024

A reliable company that has its products available in stock at all times.

Sparky

Site Experience Feedback

Oct 13, 2024

My computer restarted and I had trouble finding the tile I had selected.. The filters were not much help. Otherwise, the check out was very quick and easy. Looking forward to receiving the product. Also, thank you for the discount!

Online Shopper

Site Experience Feedback

Oct 13, 2024

Easy to Use and Competitively Priced

REDWOLF

Site Experience Feedback

Oct 13, 2024

Excellent site.

mommyt

Site Experience Feedback

Oct 12, 2024

easy to navigate.

Sizlin

Site Experience Feedback

Oct 12, 2024

Very clear and helpful website especially The Blog. I was looking into Styrofoam crown molding. It would’ve been helpful if the explanation about what it is and how to use it right when you hit the page to shop there is a paragraph there already that should be added to it it would make things more clear.

Rob

Site Experience Feedback

Oct 12, 2024

Was able to order two samples of the polyurethane faux stone to see if I like the feel, color and overall look of the product before buying.

Online Shopper

Site Experience Feedback

Oct 12, 2024

I may have missed it but an option for color samples would be nice

Hampton

Site Experience Feedback

Oct 02, 2024

Great experience remodeling both bathrooms starting with the kids, then master's later.

Online Shopper

Site Experience Feedback

Oct 10, 2024

This was an order of a sample pack for color and have not received any product yet.

Sarah Z

Site Experience Feedback

Oct 10, 2024

I am Lebanese so I was delighted to find middle eastern style ceiling tiles and in many different colors. I'm excited to receive my sample tile.

Smitty

Site Experience Feedback

Oct 10, 2024

Great site to find decorative ceiling tiles. Some items missing example/color reference pictures but overall great company and site. Easy to work with and great selection.

DB

Site Experience Feedback

Oct 09, 2024

I love the amount of options they have available for the ceiling tiles. Made choosing difficult but worth it.

Father Waters

Site Experience Feedback

Sep 25, 2024

Website was fairly easy to use. I did call customer service to verify product and the person I dealt with was very helpful.


Post-Delivery Feedback

Oct 09, 2024

Before ordering I did speak with your customer service who did make a couple recommendations which was very helpful. Product was ordered via your website. I was told by customer service that product was available and typically ships within 24 hours. Well, I received the adhesive in roughly a week and my product in roughly two weeks. I did order special corner joints which had differing angle. I was called roughly a week after ordering the product to confirm the angles. I wondered why it took so long to confirm this. Overall, I am very happy with the product. I have already attached, and it looks very nice.

Amie

Site Experience Feedback

Oct 09, 2024

Very pleased with Eric Roarke's quick response to my questions. Love the tile sample I have and can't wait to see the finished installation. It's one of the things I'm most excited about in our remodel!

Roxy

Site Experience Feedback

Sep 25, 2024

It was quick and easy.


Post-Delivery Feedback

Oct 09, 2024

These tiles are great. They are well priced, easy to install and look great. I got some for my living room and ended up ordering more to do my dining room as well.