Decorative Ceiling Tiles Reviews - 784 Reviews - 9.4/10
Decorative Ceiling Tiles Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 8.7 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 17% | 19% |
Negative | 5% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.7 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.4 out of 10
Variety of Shipping Options
Desired shipping options were available
8.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Decorative Ceiling Tiles
Showing 41 - 60 of 784
Anna
Site Experience Feedback
Nov 10, 2024
Simple!
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Lisa
Site Experience Feedback
Oct 25, 2024
Great selective called the 866# and got great advice.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lisa
Post-Delivery Feedback
Nov 10, 2024
I love the beauty of the tiles. There is a wide selection of styles and colors.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 09, 2024
Excellent service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mr. Peanut
Site Experience Feedback
Oct 19, 2024
I like the product presentation on the site but the ordering of multiple items needs some work.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
ReaC
Site Experience Feedback
Nov 09, 2024
We live in a National Historic Craftsman home. Whomever did the basement had 12 thumbs. We have gutted the basement to bring it to the same glory of the 1919 home. I am creating a 16X40 Speakeasy. I have looked at a variety of options. Decorative Tiles certainly has the most creative styles. I have never used foam-to-look-like-tin... so I am cautious, but intrigued. I am looking forward to the samples.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- Full ratings for this review »
Tom
Site Experience Feedback
Nov 08, 2024
Decorative Ceiling Tiles was a much lower cost than both Home Depot and Amazon!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 07, 2024
Have not installed yet
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Rick
Site Experience Feedback
Oct 29, 2024
Website is very comprehensive and easy to navigate. I want to highlight the level of customer service. Eric was outstanding during the process. Was patient and very responsive till we identified the right solution.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rick
Post-Delivery Feedback
Nov 06, 2024
Lots of items and styles to choose from. Email customer service to assist. Agent very responsive and helped a great deal. Actually finalized the purchase over a phone call with the agent. Will buy from again and will definitely recommend.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Bill
Site Experience Feedback
Nov 06, 2024
I am 80 years old and computer ignorant, but was able to place my order without any help.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Kristie
Site Experience Feedback
Nov 05, 2024
the only problem that I had was that I could not find my prior orders
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Geek a bug
Site Experience Feedback
Nov 04, 2024
Great website, easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mikey
Site Experience Feedback
Nov 03, 2024
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shipping
Site Experience Feedback
Nov 02, 2024
$80 shipping for a $15 purchase is ridiculous
- Overall Rating: 5
- Would Shop Here Again: 1
- Likelihood To Recommend: 4
- Full ratings for this review »
paul
Site Experience Feedback
Nov 01, 2024
good quality and variety of products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Michael
Site Experience Feedback
Oct 31, 2024
easy to order and navigate
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 31, 2024
none
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 16, 2024
have used products on several occasions and am very pleased
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Trox
Site Experience Feedback
Oct 22, 2024
All great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Trox
Post-Delivery Feedback
Oct 30, 2024
high quality and easy installation. purchased at a discounted price as well
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jo Jo
Site Experience Feedback
Oct 30, 2024
I have purchased the Styrofoam ceiling tiles and ceiling trim in the past. I loved how easy (once started) it was to glue the tiles together. And the plain tiles (not painted) were easy to paint the color of my choice. So, know that I am repainting my second room it was a easy decision to make by coming back to this company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tim
Site Experience Feedback
Oct 20, 2024
Quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tim
Post-Delivery Feedback
Oct 29, 2024
Easy to order. Quality product. Received product on time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »