Home > Home & Garden > Decorative Ceiling Tiles

Decorative Ceiling Tiles Reviews - 784 Reviews - 9.4/10

Dec 4, 2024
Decorative Ceiling Tiles, Inc. Provides tiles, supplies, and accessories for both commercial and residential decorators.

Decorative Ceiling Tiles Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.2 /10
Ease of Finding8.7 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.4 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

17%19%

Negative

5%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.4 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Decorative Ceiling Tiles

Showing 101 - 120 of 784

The Treasury

Site Experience Feedback

Oct 08, 2024

Very easy to use. Also better price then Amazon!

DYIer

Post-Delivery Feedback

Oct 08, 2024

I have a small crack in my ceiling plaster that's been there for years. I have used the planks to make a herringbone design inset feature to mask the imperfection and the product(s) I bought worked perfectly for my plan.

PAUL

Site Experience Feedback

Oct 07, 2024

GREAT COMPANY!

Carl

Site Experience Feedback

Sep 29, 2024

Great selection had some difficulty finding the color I wanted.

Suzy

Site Experience Feedback

Oct 05, 2024

Wish when we put in room dimensions it accounted for the type of tile we picked we are short 14 tiles.

DJB38201

Site Experience Feedback

Oct 05, 2024

Love that you provide sample options

Beb

Site Experience Feedback

Oct 05, 2024

The website is very easy to use, there's a ton of options and styles to choose from. Can't wait to get my samples in!

Brian

Site Experience Feedback

Oct 05, 2024

very simple

Online Shopper

Site Experience Feedback

Oct 04, 2024

If the produce arrives in a timely manner and good product once received. Will be very please.

Kate

Site Experience Feedback

Oct 04, 2024

Pictures could be better. A lot of options. A little bit pricey.

kevin

Site Experience Feedback

Oct 04, 2024

The only thing that made the check out a pain was for each question the form refreshed and did not come back to the same spot.

DIY

Post-Delivery Feedback

Oct 03, 2024

Excellent variety of products for home improvement.

GAvin

Site Experience Feedback

Oct 03, 2024

I enjoy this product.

Trevor

Site Experience Feedback

Oct 02, 2024

Easy website to navigate, fair pricing, easy checkout.

Online Shopper

Site Experience Feedback

Oct 02, 2024

Looking into using these tiles for a project

Tammy

Site Experience Feedback

Oct 02, 2024

Beautiful color, cream pearl. A wonderful solution for my 140-year-old ugly lath and plaster ceilings

Mike

Site Experience Feedback

Aug 30, 2024

Great site. Gret customer service.


Post-Delivery Feedback

Oct 02, 2024

Product is great, and was shipped very quickly. Delivery service was delayed.

lc

Site Experience Feedback

Sep 22, 2024

the phone website isn't helpful as you can't use the search button. so I had to use my computer to search for the tiles I needed more of

Rodeo

Site Experience Feedback

Oct 02, 2024

I like your website. I think searching too could be improved.

DianeVH

Site Experience Feedback

Oct 01, 2024

Great website!