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Decorative Ceiling Tiles Reviews - 784 Reviews - 9.4/10

Dec 4, 2024
Decorative Ceiling Tiles, Inc. Provides tiles, supplies, and accessories for both commercial and residential decorators.

Decorative Ceiling Tiles Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.2 /10
Ease of Finding8.7 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.4 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

17%19%

Negative

5%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.4 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Decorative Ceiling Tiles

Showing 61 - 80 of 784

CL

Site Experience Feedback

Oct 28, 2024

Website is great . 2nd order, shipping is very slow

Michael

Site Experience Feedback

Oct 28, 2024

I really enjoyed the extra email support.

Mary

Site Experience Feedback

Oct 28, 2024

good experience

Big Dre

Site Experience Feedback

Oct 27, 2024

Great Price and easy installation

SuzyQ

Post-Delivery Feedback

Oct 25, 2024

Product arrived quickly and easy to navigate website.

Mimi

Site Experience Feedback

Oct 19, 2024

I could not find this in stores to look at it, so ordered samples. Hopefully they will arrive quickly as I have to order ceiling tiles soon! Would be nice if they gave you an estimated delivery date!


Post-Delivery Feedback

Oct 25, 2024

Samples came pretty quickly, UPS had a one day delay. They seem nice, and were what I was hoping for.

Bear skinner

Site Experience Feedback

Oct 06, 2024

Item found and purchase was clearly defined. Shipping seems a bit much for today’s market. I’ll shop around next time, as I was in a hurry with this purchase.


Post-Delivery Feedback

Oct 24, 2024

A large selection to choose from, and fast shipping. I’ll be back for my next project’s supplies.

Daniel

Site Experience Feedback

Oct 23, 2024

Everything was easy to use.

Rob

Site Experience Feedback

Oct 22, 2024

Fun

Katherine

Site Experience Feedback

Oct 22, 2024

In was relatively seamless. Shipping charges are quite high. Perhaps a Trump Presidency will change ourc World's future for the better !!!

Joe

Site Experience Feedback

Oct 21, 2024

Website was easy to navigate.

CP

Site Experience Feedback

Oct 21, 2024

It was really great... I liked the panel I could hover over and see all the options.

Birt

Site Experience Feedback

Oct 21, 2024

Very good

Tiles

Site Experience Feedback

Oct 20, 2024

Smooth!

Kiki

Site Experience Feedback

Oct 20, 2024

A pull-down menu for length of beams would be very helpful. I struggled to find how to input the width and length desired for each beam. Clearer pricing and shipping cost estimates would also be appreciated.

CharlesK

Site Experience Feedback

Oct 19, 2024

Difficult navigation but satisfied with the option to order samples.

Miss P

Site Experience Feedback

Oct 19, 2024

Bought a sample ceiling tile. Hoping I will love it.

Abba

Post-Delivery Feedback

Oct 18, 2024

My son and I had a great time hanging the molding.

john rock

Site Experience Feedback

Oct 18, 2024

easy to use website

Online Shopper

Site Experience Feedback

Oct 18, 2024

Had a little issue checking out. I hate those pics you need to click on certain things to mk sure u are not robot. Just my opinion.