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Decorative Ceiling Tiles Reviews - 784 Reviews - 9.4/10

Dec 4, 2024
Decorative Ceiling Tiles, Inc. Provides tiles, supplies, and accessories for both commercial and residential decorators.

Decorative Ceiling Tiles Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.2 /10
Ease of Finding8.7 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.4 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

17%19%

Negative

5%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.4 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Decorative Ceiling Tiles

Showing 121 - 140 of 784

nicenurse

Site Experience Feedback

Sep 30, 2024

Easy to find items I was interested in. I got a discount by ordering direct and a great deal.

DJB38201

Site Experience Feedback

Sep 30, 2024

Choosing the samples was a bit difficult because you can't see the pictures clearly

Michele

Site Experience Feedback

Sep 29, 2024

Love the ease of application and looks wonderful. have received multiple compliments. Changes the whole dynamics of any room.

lalis

Site Experience Feedback

Sep 29, 2024

Really easy to shop around and easy check out process.

Kstahl48

Site Experience Feedback

Sep 29, 2024

Nice product. Expensive shipping for styrofoam

Kathy

Site Experience Feedback

Sep 29, 2024

4 th purchase very easy to order

BS

Site Experience Feedback

Sep 29, 2024

Some glitches trying to figure out where to put coupon code

Online Shopper

Site Experience Feedback

Sep 28, 2024

advertized price is less than unpainted price :(

Chris

Site Experience Feedback

Sep 28, 2024

All good. Thank you.

CeCe

Site Experience Feedback

Sep 10, 2024

The ordering process was easy.


Post-Delivery Feedback

Sep 28, 2024

My shopping process was exceptional. Choices were varied by size & color. My rugs & runners arrived on time.

Chester

Site Experience Feedback

Sep 28, 2024

So far I’m impressed

ajt

Site Experience Feedback

Sep 26, 2024

na

Job

Site Experience Feedback

Sep 26, 2024

I was looking for a specific product and searched for that code which was from a previous order.

Online Shopper

Site Experience Feedback

Sep 26, 2024

Thank you! This is the only site I could find the crown molding

Bill

Site Experience Feedback

Feb 14, 2024

Great selection. I don't fully understand free shipping but not free shipping. It would be great too if you had recommended complimenting products on each tile page too. For example, what filler tile and edge coverings work with that particular tile.


Post-Delivery Feedback

Sep 26, 2024

Highly Recommend

Myinklady

Site Experience Feedback

Sep 26, 2024

Great prices and variety

German

Site Experience Feedback

Sep 25, 2024

Great service

JoJo

Site Experience Feedback

Sep 24, 2024

So much. Kind hard to navigate. Not clear if I was supposed to order grid pieces. Couldn’t find them.

Raz

Site Experience Feedback

Sep 24, 2024

So easy to install great product

Jodi

Site Experience Feedback

Sep 24, 2024

Found exactly what I wanted/needed at a great price, and can’t wait for delivery