Home > Home & Garden > Decorative Ceiling Tiles

Decorative Ceiling Tiles Reviews - 784 Reviews - 9.4/10

Dec 4, 2024
Decorative Ceiling Tiles, Inc. Provides tiles, supplies, and accessories for both commercial and residential decorators.

Decorative Ceiling Tiles Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.2 /10
Ease of Finding8.7 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.4 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

17%19%

Negative

5%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.4 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Decorative Ceiling Tiles

Showing 21 - 40 of 784

Bennett

Site Experience Feedback

Nov 15, 2024

I have just ordered. I have not received order yet. Cannot comment more about product.

Liz

Site Experience Feedback

Nov 15, 2024

Alls good

Ag

Site Experience Feedback

Nov 14, 2024

Na

Wes

Site Experience Feedback

Nov 09, 2024

I had a hard time trying to figure out how to order samples. Make it easier,

Jay

Site Experience Feedback

Nov 13, 2024

My only real complaint was the shipping charges.

John

Site Experience Feedback

Nov 13, 2024

Very good place to do business

JoeyBear

Site Experience Feedback

Oct 27, 2024

I ordered a 4x8 sheet of subway tile panel. Cant wait to get it! the buying process was super easy and great price!

Hofbrewzhaus

Site Experience Feedback

Oct 29, 2024

website security is horrible - every 20 seconds pop up screen appears to verify human


Post-Delivery Feedback

Nov 13, 2024

We have been a customer for almost a decade now and the product has helped transform our customers experience into a world class experience. We couldn't be happier with the results and the customer service experience!

Mimi

Site Experience Feedback

Nov 12, 2024

Best website design. Easy to navigate

VLCalvert

Site Experience Feedback

Nov 12, 2024

You need a category for installation materials

Floor guy doing ceilings

Site Experience Feedback

Nov 12, 2024

Debth of tiles would be nice. Looking for nail up tiles only was hard In The search bar

bk

Site Experience Feedback

Nov 12, 2024

good selection of tiles

Starhawk

Site Experience Feedback

Nov 12, 2024

Good- buying samples for a larger project

FF

Site Experience Feedback

Nov 11, 2024

i had an issue checking out on mobile, it said it couldnt verify i wasnt a robot. also your survey questions are really invasive. i dont know why you want to know my age race marital status and weather or not i have children. very odd from a tile company

Small Kitchen Project

Site Experience Feedback

Nov 11, 2024

the website was challenging the live human was awesome

Tere

Site Experience Feedback

Nov 11, 2024

Had a difficult time finding and figuring out how to order the correct sample. However, looking forward to receiving it and getting on w my actual order!!

Tami

Site Experience Feedback

Nov 11, 2024

Website was not conducive to ordering samples. Had to call and Aly Ynoa was helpful.

drllsgt1y

Site Experience Feedback

Nov 11, 2024

Customer service and project manager were extremely helpful. They answered all my questions and made me feel very confident about my purchase.

Retired

Site Experience Feedback

Nov 11, 2024

Easy to find products have bought from you before and have done 2 rooms and am now ordering to do another room very good website to order from

Pcholly

Site Experience Feedback

Nov 10, 2024

The website is pretty slow and not downloading well. The website is easy to use and purchase.