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Decorative Ceiling Tiles Reviews - 784 Reviews - 9.4/10

Dec 16, 2024
Decorative Ceiling Tiles, Inc. Provides tiles, supplies, and accessories for both commercial and residential decorators.

Decorative Ceiling Tiles Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.1 /10
Ease of Finding8.6 /10
Checkout Satisfaction8.9 /10
Product Met Expectations9.5 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.4 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

74%75%

Neutral

20%19%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.6 out of 10

Design of Site

Satisfaction with the look and design of the site

8.7 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

8.9 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.6 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.0 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.4 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Decorative Ceiling Tiles

Showing 501 - 520 of 784

Happy Shopper

Site Experience Feedback

Apr 14, 2024

Good website

Malory

Site Experience Feedback

Apr 14, 2024

Easy to find products I was looking for.

Wood

Site Experience Feedback

Apr 14, 2024

User friendly

Lulu

Site Experience Feedback

Apr 03, 2024

Usually just fine. Today there were some glitches using in phone. Not a big deal


Post-Delivery Feedback

Apr 14, 2024

I bought samples of the faux brick wall panels. Still deciding on which one I will pick and then will be placing the order!

BK

Site Experience Feedback

Apr 13, 2024

user friendly

Gary

Site Experience Feedback

Apr 13, 2024

Easy to navigate. Great selections.

Online Shopper

Site Experience Feedback

Apr 12, 2024

Doesn’t indicate any free shipping requirements

The Dude

Site Experience Feedback

Apr 11, 2024

Several purchases all quick and complete

Super loop

Site Experience Feedback

Mar 26, 2024

The website could be better if everything was in one area instead of jumping around


Post-Delivery Feedback

Apr 11, 2024

They didn't sent me the right 45 degree inside corner and outside corner

Trickie Vickie pop

Site Experience Feedback

Apr 11, 2024

I had originally bought the same product at Home Depot and they were out. They canceled my orders four times. The Home Depot knew about Decorative Ceiling tiles and looked to see if they had the same brand in stock and they did so she made the order for me on my phone and I paid for it. So happy I can finsh my porch!!!

wildheart

Site Experience Feedback

Apr 10, 2024

love it

Pleased on Arabella

Site Experience Feedback

Apr 10, 2024

I had to match an order for a project that was originally ordered in 2016. The product number had changed from then. Because of the online help, I was able to have the product matched to the updated product number and match the same panel design.

Stone Sample

Site Experience Feedback

Apr 10, 2024

Easy and simple.

Trickie

Site Experience Feedback

Apr 09, 2024

Great got what I needed!

Tim

Site Experience Feedback

Apr 09, 2024

Not yet used the product so not sure how satisfied I will be but I’m willing to try it.

Online Shopper

Site Experience Feedback

Apr 09, 2024

Difficult to choose samples!

Daniel B

Site Experience Feedback

Apr 08, 2024

A customer sent me a link to the tiles they wanted and I found this site gave me all of the info I needed to place my order. I would definitely recommend this site to future customers who are wanting a decorative ceiling tile that's outside of the ordinary items available.

Ceiling planks

Site Experience Feedback

Apr 08, 2024

Easy to use and complete my order

Uri

Site Experience Feedback

Mar 21, 2024

Don't change a thing!


Post-Delivery Feedback

Apr 08, 2024

The site was simple to navigate. The price was spot on, the video instructions have been perfect. Better than I had hoved for.

na

Site Experience Feedback

Apr 07, 2024

good