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Decorative Ceiling Tiles Reviews - 790 Reviews - 9.5/10

Dec 12, 2024
Decorative Ceiling Tiles, Inc. Provides tiles, supplies, and accessories for both commercial and residential decorators.

Decorative Ceiling Tiles Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.6 /10
Likelihood to Recommend9.5 /10
Product Selection9.1 /10
Ease of Finding8.7 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.6out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

76%78%

Neutral

19%20%

Negative

5%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Decorative Ceiling Tiles

Showing 481 - 500 of 790

A.B.

Site Experience Feedback

Apr 10, 2024

I received several promo codes, but when I checked out there was nowhere to input codes for the discount. Very Disappointed about not only that but there was no information to tell me when to expect my delivery at the checkout stage. However, the prices and options were a pleasant surprise. These options were better than any other store from Lowes to Wayfair, on top of the fact that your site actually shows the color options without having to select from a scroll down list.


Post-Delivery Feedback

Apr 18, 2024

Everything was beautiful! I was frustrated about how items were listed on the invoice delivered with the samples. At first I thought I was missing several tiles because of duplicate listings; I had ordered a sample pack of tiles. Definitely not a big deal but it did give me a minor heart attack for a minute! Excited for my team to choose a tile and get our next order in!

AMB

Site Experience Feedback

Apr 18, 2024

Easy and quick.

Bean

Site Experience Feedback

Apr 17, 2024

The overall experience was great, can't wait to receive my ceiling tiles. Thanks.

Louie G

Post-Delivery Feedback

Apr 17, 2024

Matches up perfectly but I did not know not to use spray paint on it. Maybe I missed that somewhere so unfortunately I've ruined a few pieces that I will need to replace

JC

Site Experience Feedback

Apr 17, 2024

It is manageable

Shellpoling

Site Experience Feedback

Apr 17, 2024

I had a good experience.

K

Site Experience Feedback

Apr 16, 2024

It was fine. Found samples, all is good

Sargon

Site Experience Feedback

Apr 16, 2024

For the most part I was able to easily navigate through the available choices with no difficulty. However, I would like to see better filtering options based on Price, Color, Dimensions, and other Features

Blythe

Site Experience Feedback

Apr 16, 2024

I cannot wait to get these and try them out. I think this is an amazing idea. I will spread the word. The AI chat was friendly and fast.

mike

Site Experience Feedback

Apr 16, 2024

good

Online Shopper

Site Experience Feedback

Apr 16, 2024

Great website and easy to navigate. Tremendous selections and details

Benny L

Site Experience Feedback

Apr 14, 2024

relatively simple

Happy Shopper

Site Experience Feedback

Apr 14, 2024

Good website

Malory

Site Experience Feedback

Apr 14, 2024

Easy to find products I was looking for.

Wood

Site Experience Feedback

Apr 14, 2024

User friendly

Lulu

Site Experience Feedback

Apr 03, 2024

Usually just fine. Today there were some glitches using in phone. Not a big deal


Post-Delivery Feedback

Apr 14, 2024

I bought samples of the faux brick wall panels. Still deciding on which one I will pick and then will be placing the order!

BK

Site Experience Feedback

Apr 13, 2024

user friendly

Gary

Site Experience Feedback

Apr 13, 2024

Easy to navigate. Great selections.

Online Shopper

Site Experience Feedback

Apr 12, 2024

Doesn’t indicate any free shipping requirements

The Dude

Site Experience Feedback

Apr 11, 2024

Several purchases all quick and complete