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Decorative Ceiling Tiles Reviews - 790 Reviews - 9.5/10

Dec 12, 2024
Decorative Ceiling Tiles, Inc. Provides tiles, supplies, and accessories for both commercial and residential decorators.

Decorative Ceiling Tiles Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.6 /10
Likelihood to Recommend9.5 /10
Product Selection9.1 /10
Ease of Finding8.7 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.6 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.6out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

76%78%

Neutral

19%20%

Negative

5%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Decorative Ceiling Tiles

Showing 461 - 480 of 790

Online Shopper

Site Experience Feedback

Apr 29, 2024

Easy and good

Geo

Site Experience Feedback

Apr 11, 2024

everything was fine


Post-Delivery Feedback

Apr 28, 2024

The selection was great. I do intend to recommend your company when asked about my backgrounds. I am using them for something you might not have seen them used for yet. I take photographs of small collectibles and will be using these as a backdrop inside a light box for my work. The 20x20 size is perfect for my needs and your selection of finishes and colors was just what I was looking for.

Online Shopper

Site Experience Feedback

Apr 28, 2024

First tile, we will see in future purchases

JR

Site Experience Feedback

Apr 27, 2024

Ease of ordering and selection are great. So many options

Online Shopper

Site Experience Feedback

Apr 24, 2024

I did not know how to use my points

Jimmy

Site Experience Feedback

Apr 07, 2024

Easy to use and edit


Post-Delivery Feedback

Apr 24, 2024

The customer service contacted me making sure that I have the right order.

CT

Site Experience Feedback

Apr 23, 2024

I just wanted a full size sample of the economy La Scalla...2x4. But apparently, I MUST order three different samples for some reason, and I can't tell if I am getting a 2x2 sample or 2x4 sample. It is very confusing!

Petunia

Site Experience Feedback

Apr 23, 2024

I have used the faux tin tiles in four rooms and now shopping for one more room. They look great and no one believes/thinks they are plastic! Do not like the shipping option of free or $200 with no in between option to get it a bit faster than Ground.

Logan

Post-Delivery Feedback

Apr 23, 2024

Everything came on time and safely packaged. I got them primered white and they all came perfectly. I have already recommended to a few people.

Bill

Site Experience Feedback

Apr 23, 2024

Good

Online Shopper

Site Experience Feedback

Mar 29, 2024

good experience

Online Shopper

Site Experience Feedback

Apr 22, 2024

It was a good experience. The cost of shipping was high for just a few pieces, but I’m hopeful that means it will come fast!

Tovi

Site Experience Feedback

Apr 21, 2024

I'm happy with the ceiling tiles and crown molding I have ordered in the past. I like the website, my biggest complaint is that not every color option has a picture- I had to buy antique silver crown molding without seeing what that was going to look like- lucky I really like it.

Becky

Site Experience Feedback

Apr 11, 2024

Eric has been fantastic!

nate

Site Experience Feedback

Apr 21, 2024

good deals on sales

lettermom

Site Experience Feedback

Apr 20, 2024

Easy to use!~

Online Shopper

Site Experience Feedback

Apr 19, 2024

I was looking for ceiling tile to renovate my home and found your site when I put styrofoam ceiling tile in the browser

Online Shopper

Site Experience Feedback

Apr 19, 2024

Purchased samples in order to determine if I will move forward,

Hi-O-Silver

Site Experience Feedback

Apr 18, 2024

great price

Online Shopper

Site Experience Feedback

Apr 18, 2024

Chat pop up was making me nuts. I had to close out of the site several times to complete my order