Decorative Ceiling Tiles Reviews - 787 Reviews - 9.4/10
Decorative Ceiling Tiles Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 8.6 /10 |
Checkout Satisfaction | 8.9 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 9.4 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 75% | 73% |
Neutral | 20% | 21% |
Negative | 5% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.6 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
8.9 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.4 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Decorative Ceiling Tiles
Showing 541 - 560 of 787
Online Shopper
Site Experience Feedback
Mar 30, 2024
Only issue was the search function not working as it’s laying over the top of other interactive page areas
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 30, 2024
Simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Me
Site Experience Feedback
Mar 29, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DIY homeowner on a mission
Site Experience Feedback
Mar 29, 2024
1st experience with DecorativeCeilingTiles. Only order some samples today. Planning to use the selected product to finish the foundation of new sunroom addition with your faux stone panels to give a better, more finished look. Could not locate any product installing information on your website. I presume it will need some form of adhesive and that the panels can be cut with a saw.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SS
Site Experience Feedback
Mar 19, 2024
It was an easy experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SS
Post-Delivery Feedback
Mar 29, 2024
Both Carleen and Eric have been helpful to both myself and my contractor! I look forward to ordering the tiles for my kitchen ceiling asap!!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
- Full ratings for this review »
Dante
Site Experience Feedback
Mar 29, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 28, 2024
the price of samples are a bit high. I would be happy to receive a small piece of the ceiling tile vs the whole tile. especially when it is just for a paint color. as it goes, the previous sample (of which none did I like) were bent in the box. Not the I would use it on my home project, but paying that much money for samples maybe I would have found a use for them for some other kind of project instead of throwing them in the trash. Hopefully the samples I ordered this time I will like. Otherwise this has been a total waste of money and time trying to find a useful product for my ceiling.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 4
- Full ratings for this review »
Hank
Site Experience Feedback
Mar 28, 2024
The website was easy to navigate with many criteria to search and narrow down the item I wanted to purchase. I called them to confirm my measurements and how much overage to allow. For this, I reached an English speaking agent who was very helpful. He even sent me a followup e-mail with his contact information. Love it !
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Brewzhaus
Site Experience Feedback
Mar 11, 2024
Website was easy and also called rep and they were great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mar
Site Experience Feedback
Mar 28, 2024
Ease of ordering was incredible. We hope to get what we ordered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bycek
Site Experience Feedback
Mar 27, 2024
Satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Disguise09
Site Experience Feedback
Mar 16, 2024
None
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Caroline
Post-Delivery Feedback
Mar 26, 2024
The website indicated that the tiles would ship next day. After several days my husband reached out by phone and was told the factory was waiting on materials and the tiles wouldn't be made for two weeks. I wish the website had accurate shipping information and I wish someone would have reached out with that information instead of us having to call the company. The tiles did finally arrive and I am very satisfied with them.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 1
- Customer Support: 8
- Full ratings for this review »
Hope This Works!
Site Experience Feedback
Mar 13, 2024
Confusing on ordering a sample. Took a few times to get it right.
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Hope This Works!
Post-Delivery Feedback
Mar 26, 2024
I was contacted by Customer Service as a follow up to my order. That impressed me. They were solicitous and helpful and seemed genuinely concerned about my project. If for no other reason, I would give them a 10 for their customer service.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Amii
Site Experience Feedback
Mar 25, 2024
Easy to understand, easy to navigate. Productive is exactly what they say it is!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
thealman
Site Experience Feedback
Mar 25, 2024
somewhat cumbersome at times, got through it with patience. Talked with rep over phone...gave me valuable information.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Sdugan
Site Experience Feedback
Mar 24, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Flip10
Site Experience Feedback
Mar 07, 2024
Web site is really not user friendly.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Flip10
Post-Delivery Feedback
Mar 24, 2024
Overall; the experience was good and I do plan on making a larger purchase. I have some questions on quality and will resolve those issues before making a larger purchase. I have not yet emailed the company concerning those questions
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 8
- Full ratings for this review »
mike
Site Experience Feedback
Mar 18, 2024
shipping is very expensive for such relatively light materials
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
mike
Post-Delivery Feedback
Mar 24, 2024
We did crown molding in our bedroom. Vaulted ceiling was a bit difficult but your product is so easy to work with.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Mnms
Site Experience Feedback
Mar 23, 2024
Loved the product so much ordered more to do another area
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »