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Decorative Ceiling Tiles Reviews - 788 Reviews - 9.4/10

Dec 4, 2024
Decorative Ceiling Tiles, Inc. Provides tiles, supplies, and accessories for both commercial and residential decorators.

Decorative Ceiling Tiles Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.2 /10
Ease of Finding8.7 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.4 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

17%20%

Negative

5%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Decorative Ceiling Tiles

Showing 441 - 460 of 788

Sargon

Site Experience Feedback

May 03, 2024

I like the selections offered, and the filtering capabilities of the site. I took advantage of the on-going sale to feel the materials prior to a larger upcoming purchase.

Maggie

Site Experience Feedback

May 02, 2024

User friendly

Online Shopper

Site Experience Feedback

May 02, 2024

Just looking at samples

Kathy

Site Experience Feedback

May 02, 2024

I like the layout and pictures of the products which made it easy for me to pick samples I wanted to order. I love that you can buy the samples.

Mike B

Site Experience Feedback

Apr 26, 2024

Overall good experience.


Post-Delivery Feedback

May 02, 2024

Ceiling Tiles look top notch.

marshwilli

Site Experience Feedback

May 02, 2024

products are always received in a timely fashion & very good quality

John

Site Experience Feedback

Apr 30, 2024

I am looking for styrofoam brown hues wood planks for my porch ceiling and wanted to see the quality and shades. I have purchased 2 other samples packages fron your competitors. On line images are quite misleading, and samples are needed to make the final choice.

GW

Site Experience Feedback

Apr 29, 2024

Eric replied quickly with a quote. Checkout was very easy.

Online Shopper

Site Experience Feedback

Apr 29, 2024

Easy and good

Geo

Site Experience Feedback

Apr 11, 2024

everything was fine


Post-Delivery Feedback

Apr 28, 2024

The selection was great. I do intend to recommend your company when asked about my backgrounds. I am using them for something you might not have seen them used for yet. I take photographs of small collectibles and will be using these as a backdrop inside a light box for my work. The 20x20 size is perfect for my needs and your selection of finishes and colors was just what I was looking for.

Online Shopper

Site Experience Feedback

Apr 28, 2024

First tile, we will see in future purchases

JR

Site Experience Feedback

Apr 27, 2024

Ease of ordering and selection are great. So many options

Online Shopper

Site Experience Feedback

Apr 24, 2024

I did not know how to use my points

Jimmy

Site Experience Feedback

Apr 07, 2024

Easy to use and edit


Post-Delivery Feedback

Apr 24, 2024

The customer service contacted me making sure that I have the right order.

CT

Site Experience Feedback

Apr 23, 2024

I just wanted a full size sample of the economy La Scalla...2x4. But apparently, I MUST order three different samples for some reason, and I can't tell if I am getting a 2x2 sample or 2x4 sample. It is very confusing!

Petunia

Site Experience Feedback

Apr 23, 2024

I have used the faux tin tiles in four rooms and now shopping for one more room. They look great and no one believes/thinks they are plastic! Do not like the shipping option of free or $200 with no in between option to get it a bit faster than Ground.

Logan

Post-Delivery Feedback

Apr 23, 2024

Everything came on time and safely packaged. I got them primered white and they all came perfectly. I have already recommended to a few people.

Bill

Site Experience Feedback

Apr 23, 2024

Good

Online Shopper

Site Experience Feedback

Mar 29, 2024

good experience

Online Shopper

Site Experience Feedback

Apr 22, 2024

It was a good experience. The cost of shipping was high for just a few pieces, but I’m hopeful that means it will come fast!