Decorative Ceiling Tiles Reviews - 788 Reviews - 9.4/10
Decorative Ceiling Tiles Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.4 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 8.7 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.4 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 17% | 20% |
Negative | 5% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.7 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.4 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Decorative Ceiling Tiles
Showing 421 - 440 of 788
Lyn
Site Experience Feedback
May 14, 2024
Ok 1st time
- Overall Rating: 4
- Would Shop Here Again: 7
- Likelihood To Recommend: 4
- Full ratings for this review »
JR
Site Experience Feedback
May 13, 2024
Chat box would not disappear Survey is too intrusive
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 12, 2024
Very well explained website. Quality looks higher than other website I have seen for 3D wall panels. I am very excited to receive 2 full size samples to help expedite my purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 12, 2024
Customer service is very pleasant
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
FOB
Site Experience Feedback
May 11, 2024
overall easy to understand and navigate. love the selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pennys home
Site Experience Feedback
Apr 19, 2024
Very easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ron
Site Experience Feedback
Apr 30, 2024
Fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ron
Post-Delivery Feedback
May 11, 2024
Fast. Efficient. Friendly!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Regòo
Site Experience Feedback
May 10, 2024
I had an overall great experience. I keep getting emails saying faux tinnon sale when I check prices are the same. This is frustrating. Eric finally helped me find a tile that would be affordable. I first bought from Decorative ceilingbtiles in 2009-2010 when Milan was answering the phone. I love your product and am happy that he is doing well with the company. Eric also helped me select grid covers. I am hoping they look as great as your tiles. I live in a registered historic district in my city. Many of the bigger properties were converted to apartments in the 1970's which means lots of drop ceilings. The faux tin tiles are easy to put up and look appropriate to the houses history. I always get comments on the ones I already have installed. Grandmoms doily in my hallway and foyer and lilies in the downstairs apartment kitchen. I can't wait to get thevtiles for my property next door!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
GigiMuss
Site Experience Feedback
Apr 25, 2024
It went just as expected. Easy to find products and colors/finishes I wanted to sample.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
GigiMuss
Post-Delivery Feedback
May 10, 2024
It was samples, which well represented the product. We're trying to decide which to order
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
hulagirl
Site Experience Feedback
Apr 30, 2024
amazing selection! slightly challenging to delete items -
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
hulagirl
Post-Delivery Feedback
May 10, 2024
Irritating ai bot for online
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: 9
- Full ratings for this review »
Tom
Site Experience Feedback
May 09, 2024
I ordered faux tin tile samples today. First, I was looking at the product page which the information in the pages was very clear, then later I found that there were separate pages for ordering samples. Finding the samples of the faux tin tile I already checked at the product page was a little bit time consuming. I guess I ended up getting different ones because I could not find the ones I saw on the product pages. It would be great if there is a button so a sample can be directly saved on the cart from the product page. Checking out process was easy and quick.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review »
Sal
Site Experience Feedback
May 09, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kat
Site Experience Feedback
May 08, 2024
Quick and easy to place an order.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Momma
Site Experience Feedback
May 07, 2024
It was easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chris Y
Site Experience Feedback
May 06, 2024
Exceptional customer service / tech help in a world where knowledgeable people are either disappearing or companies no longer want to pay them what their worth. Bonus points for hiring Americans fluent in speaking English. While I welcome all immigrants such as my very own grandparents - their just not the best fit for such positions.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rae Dawn
Site Experience Feedback
May 05, 2024
I was directed to this site in search of a clean and easy way to update popcorn ceilings in a mobile home. I am so thrilled to have come across Styrofoam ceiling tiles!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ken
Site Experience Feedback
May 05, 2024
Fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 05, 2024
Good description but need more photos
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- Full ratings for this review »
Ian West
Site Experience Feedback
May 05, 2024
Website has a CHAT function that made it almost impossible to check-out. I had to change browsers sign-in again and order between the CHAT pop-ups.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Alex.angeli
Post-Delivery Feedback
May 04, 2024
Love the product and the selection! It would be great if all design were available in all colors.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »