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Decorative Ceiling Tiles Reviews - 788 Reviews - 9.4/10

Dec 4, 2024
Decorative Ceiling Tiles, Inc. Provides tiles, supplies, and accessories for both commercial and residential decorators.

Decorative Ceiling Tiles Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.2 /10
Ease of Finding8.7 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.4 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

17%20%

Negative

5%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Decorative Ceiling Tiles

Showing 401 - 420 of 788

Paul W.

Site Experience Feedback

May 22, 2024

I've always had a good experience using the website. Customer service is excellent. I can buy what I am looking for and be done in just a few minutes.

Online Shopper

Site Experience Feedback

May 21, 2024

Your customer service rep Darian was great

DIY Fred

Site Experience Feedback

May 21, 2024

Website use was average. I was able to find what I wanted without too much problem

Bob

Site Experience Feedback

May 21, 2024

There were 3 items in the order and tried to change 1 item but could not. Had to cancel the order and start over with a new order. Everything else was was good.

LC

Site Experience Feedback

May 21, 2024

Website was a bit laggy but might have been my wifi

Online Shopper

Site Experience Feedback

May 21, 2024

Great prices

Mike

Site Experience Feedback

May 21, 2024

site is interactive with DYI videos. If it wasnt for the DYI videos on how to use your products then I probably wouldn't have stayed on the site long enough to purchase. The pop up coupon was what pushed me to move forward with purchase.

Sadie

Site Experience Feedback

May 20, 2024

It was simple to navigate and I found what I was looking for quickly. I appreciated the discount and I'm glad I looked up the company after finding the product on Amazon.

Nils

Site Experience Feedback

May 19, 2024

All positive

Kim

Site Experience Feedback

May 19, 2024

If it comes soon Ill order a lot more.

DS

Site Experience Feedback

May 19, 2024

The website is clear and easy to use. Your product is fantastic.

Online Shopper

Site Experience Feedback

May 18, 2024

All good, trying to figure out the best option for our bar ceiling.

Bill

Site Experience Feedback

May 10, 2024

Great


Post-Delivery Feedback

May 18, 2024

Great product

Jeff

Site Experience Feedback

May 17, 2024

Bought sample pack

Mila

Site Experience Feedback

May 17, 2024

I had a great experience with your website. I love how you guys offer samples at a good price. I purchased a few to start presenting to my clients. I help all of our clients select materials so I'm always looking for vendors that are easy to work with and offer good products. I'm excited to see this samples and hope my clients will love them!

Robert Wells

Site Experience Feedback

May 17, 2024

All good

Tim

Site Experience Feedback

May 17, 2024

Very easy to shop and select!

Oscar

Site Experience Feedback

May 16, 2024

Great service

Rastus

Site Experience Feedback

May 15, 2024

Online chat was not able to answer my question about crown molding corner pieces for vaulted ceilings.

Patty Kakes

Site Experience Feedback

May 14, 2024

I had a hard time finding the glue that is needed for the project.