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Decorative Ceiling Tiles Reviews - 788 Reviews - 9.4/10

Dec 4, 2024
Decorative Ceiling Tiles, Inc. Provides tiles, supplies, and accessories for both commercial and residential decorators.

Decorative Ceiling Tiles Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.2 /10
Ease of Finding8.7 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.4 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

17%20%

Negative

5%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Decorative Ceiling Tiles

Showing 381 - 400 of 788

LeAnne

Site Experience Feedback

May 31, 2024

I only marked NA due to the fact I have not recieved my items... but online shopping experience was great.

Macadamia

Site Experience Feedback

May 30, 2024

I wish there was a way to order out of stock items and be notified when they are back in stock.

Brie

Site Experience Feedback

May 30, 2024

It was good. There was a lot to offer and buying sample bundles was convenient. I do wish there were more photos of the crown molding in real rooms. It is a difficult thing to visualize.

MIKE

Site Experience Feedback

May 30, 2024

I thought I was getting a 10 present discount

Mel

Site Experience Feedback

May 24, 2024

Really sets the room in a different atmosphere love it.


Post-Delivery Feedback

May 30, 2024

It creates a new atmosphere. Awesome.

mike

Site Experience Feedback

May 29, 2024

just ordered samples to see how they look

Amazing experience

Site Experience Feedback

May 29, 2024

Great experience

Online Shopper

Site Experience Feedback

May 29, 2024

This has taken too much of my time.

JPL

Site Experience Feedback

Apr 17, 2024

The website is extremely easy to use. Products are displayed clearly.

JNS

Site Experience Feedback

May 27, 2024

Everything good Eric was great help with whole process!

Tony

Site Experience Feedback

May 17, 2024

Great variety of choices


Post-Delivery Feedback

May 27, 2024

Visualization program was excellent and the product was received as expected and the look of the actual product exceeded our expectations.

Online Shopper

Site Experience Feedback

May 26, 2024

All Good

Casper

Site Experience Feedback

May 26, 2024

It was cumbersome. Would be easier to just enter the specs in a drop down for width, height, and length, as opposed to browsing through pages of length.

The bells

Site Experience Feedback

May 26, 2024

Very good product easy to install

LAM

Site Experience Feedback

May 25, 2024

I am curious about these tiles and excited to be able to order a sample so that I can make a good decision for my home.

Sandy

Site Experience Feedback

May 24, 2024

Good

Renee

Site Experience Feedback

May 24, 2024

There's so much to chose from! Very beautiful tiles and mouldings! Everything you need in on one website!! Matching colors are perfect !

Mel

Site Experience Feedback

May 02, 2024

Love it


Post-Delivery Feedback

May 24, 2024

Gives. Room a new look. Quick fast simple

eikmo

Post-Delivery Feedback

May 23, 2024

product was damaged and delayed my project although they ultimately did offer to replace the damage product but by then I had no use for it told them to cancel they need to work on their process or get out of this business

EG

Post-Delivery Feedback

May 23, 2024

Great selections and variety or color themes. Easy to install!