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Decorative Ceiling Tiles Reviews - 788 Reviews - 9.4/10

Dec 4, 2024
Decorative Ceiling Tiles, Inc. Provides tiles, supplies, and accessories for both commercial and residential decorators.

Decorative Ceiling Tiles Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.2 /10
Ease of Finding8.7 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.4 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

17%20%

Negative

5%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Decorative Ceiling Tiles

Showing 361 - 380 of 788

Online Shopper

Site Experience Feedback

May 31, 2024

Great. Went right to what I had ordered before to get more.

RB

Site Experience Feedback

Jun 10, 2024

Talk with a representative he was very helpful ( Eric)

Skdjdj

Site Experience Feedback

Jun 09, 2024

V

Jojo

Post-Delivery Feedback

Jun 09, 2024

These tiles were so easy to install, it took. D afternoon to complete my bathroom. Not one person noticed they were not real wood. I love the fact these are mold resistant.

GailForce

Site Experience Feedback

Jun 08, 2024

Shopping online was intuitive. Easy to shop and check out. However, it would be beneficial to have more photos of the product installed-- to help visualize. Overall, great selections and I am looking forward to receiving my order.

JL

Site Experience Feedback

Jun 08, 2024

Everything went fine.

B.A.

Site Experience Feedback

Jun 08, 2024

All in all it was a great experience. I'm a Lil confused about the multicarrier option. When I tried to change it back it wouldn't let me. Other than that it was very good.

d

Site Experience Feedback

Jun 06, 2024

Many options and easy checkout

AmieLa

Site Experience Feedback

Jun 06, 2024

So glad I found this site, while shopping for ceiling tiles.

Arizona Cabin

Site Experience Feedback

Jun 04, 2024

We love the look of the tiles in our 1930s cabin. It was easy to look at all the options and pick the one that best fit our needs.

Tom

Site Experience Feedback

Jun 04, 2024

Very easy to order , and good product

French

Site Experience Feedback

Jun 04, 2024

Great experience

Mike

Site Experience Feedback

Jun 04, 2024

None

Oma5865

Site Experience Feedback

Jun 03, 2024

Very wide variety of items and website is very easy to navigate

Tiny

Site Experience Feedback

Jun 03, 2024

I love the idea of having the opportunity to sample you ceiling tiles but was a bit disappointed with your web site. It seemed very slow and not very explicit with instructions and I still have not gotten a date of when my order should arrive

JFK

Site Experience Feedback

Jun 02, 2024

Should have a less expensive shipping option

Vintage

Site Experience Feedback

May 17, 2024

Very nice selection. Glad to be able to purchase samples. I wish the list of 3 sample choices could have been enlarged on my phone. I had to view enlargements in another location.


Post-Delivery Feedback

Jun 02, 2024

These tiles are absolutely magnificent! They look just like the real thing. When I received them, I was so impressed I immediately contacted customer support just to say "thank you" for making such a wonderful product available in small quantities. Get your tiles from here! Use for small and large projects. They are truly beautiful!

Online Shopper

Site Experience Feedback

May 31, 2024

Yayqyqyqy

JBY

Site Experience Feedback

May 21, 2024

Looking for living room wall ideas and ran across your add on Pinterest.


Post-Delivery Feedback

May 31, 2024

I only ordered samples. Look great.

CLewis

Site Experience Feedback

May 31, 2024

Easy to view, easy to order, and easy to pay. Really love the options.