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Decorative Ceiling Tiles Reviews - 788 Reviews - 9.4/10

Dec 4, 2024
Decorative Ceiling Tiles, Inc. Provides tiles, supplies, and accessories for both commercial and residential decorators.

Decorative Ceiling Tiles Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.2 /10
Ease of Finding8.7 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.4 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

17%20%

Negative

5%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Decorative Ceiling Tiles

Showing 341 - 360 of 788

Rudy

Site Experience Feedback

Jun 23, 2024

Yes, the items are what I really needed. I like that all details were very easy to understand. Would have loved free shipping.

Suz

Site Experience Feedback

Jun 23, 2024

Very important that I can purchase samples before purchasing large quantities.

Chaddy8099

Site Experience Feedback

Jun 23, 2024

The tiles looked great.

Gene

Site Experience Feedback

Jun 15, 2024

Great Website,Products Look Fantastic

Jose

Site Experience Feedback

Jun 22, 2024

Nice and easy

Online Shopper

Site Experience Feedback

Jun 22, 2024

Good

Kr

Site Experience Feedback

Jun 22, 2024

Good

Kl

Post-Delivery Feedback

Jun 22, 2024

Love the crown molding. Easy to install and looks great. Best endorsement is that we plan to buy more to finish our home.

angela1008

Site Experience Feedback

Jun 21, 2024

Ordering samples is confusing - it would be great to be able to order a specific style and three different colors, instead of getting a random style in the three colors.

None

Site Experience Feedback

Jun 21, 2024

None

Gigo

Site Experience Feedback

Jun 21, 2024

Decorative Ceiling Tiles has high quality workmanship. The REAL People on the telephone are amazingly helpful, courteous, and delightful!!!

IB

Site Experience Feedback

Jun 21, 2024

I ordered samples, so far it was pleasant experience

JW

Site Experience Feedback

Jun 20, 2024

More clarity on number of tiles per package.

mike

Site Experience Feedback

Jun 19, 2024

be nice if you could view all patterns at one time and click for detail

elykpaint

Site Experience Feedback

Jun 18, 2024

Overall a good experience. I only wish the thumbnails, especially in the sample section, were larger to get a better idea of what the tiles look like.

Dmt

Site Experience Feedback

Jun 17, 2024

I have not received anything yet.

Nick

Site Experience Feedback

Jun 16, 2024

I do find unique ceiling tiles, and molding on this site

chillywillie

Site Experience Feedback

Jun 13, 2024

Easy to navigate, easy experience overall

SBB

Site Experience Feedback

Jun 12, 2024

Easy checkout and loved how this site was the best price and had a huge variety of selections.

As

Site Experience Feedback

Jun 12, 2024

Good tiles