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Decorative Ceiling Tiles Reviews - 788 Reviews - 9.4/10

Dec 4, 2024
Decorative Ceiling Tiles, Inc. Provides tiles, supplies, and accessories for both commercial and residential decorators.

Decorative Ceiling Tiles Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.2 /10
Ease of Finding8.7 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.4 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

17%20%

Negative

5%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Decorative Ceiling Tiles

Showing 321 - 340 of 788

Jeff

Site Experience Feedback

Jul 05, 2024

Little confusing as to what sample

Michael Bean

Site Experience Feedback

Jul 05, 2024

Very satisfied. I have ordered several times from this company and have always been pleased

Asif

Post-Delivery Feedback

Jul 05, 2024

Great communication and resolved issue with customs needing additional ID.

Landlord

Site Experience Feedback

Jul 05, 2024

Shower wall covering are quick and easy to install. The ceiling tiles I have use several times for back splashes and it seems to work well.

Wallpaper installor opinion

Site Experience Feedback

Jul 04, 2024

Great selection. The look of these faux tiles are so real, like tin, NO one would know the difference without touching them.

Game room

Site Experience Feedback

Jul 04, 2024

I bought 10 pieces of molding after looking and EVERY consyruction store in the area

Bec

Site Experience Feedback

Jul 03, 2024

Great products have ordered before and highly satisfied

Online Shopper

Site Experience Feedback

Jul 03, 2024

Quick and easy shopping with plenty of selection for everyone's tastes.

Guido

Post-Delivery Feedback

Jul 02, 2024

I received the wrong product the first time but it was corrected very quickly

Mike

Site Experience Feedback

Jul 01, 2024

The site had the special adhesive I needed that Lowe's and Home Depot do not stock.

Old Tin Ceiling Tiles

Site Experience Feedback

Jun 30, 2024

Easy to navigate, cheaper than retail stores

Maddog

Site Experience Feedback

Jun 30, 2024

Good

Pammypie

Site Experience Feedback

Jun 30, 2024

Very easy to navigate

exploratory

Site Experience Feedback

Jun 29, 2024

minimal..... exploring

ken

Site Experience Feedback

Jun 27, 2024

i placed an order, it said the order was placed and now I cant find it

JeniDIY

Site Experience Feedback

Jun 11, 2024

Website is easy to navigate. Looking forward to starting my new project!


Post-Delivery Feedback

Jun 26, 2024

Highly recommend! Love the products and ease of ordering. On time delivery, good quality products.

Elijah

Site Experience Feedback

Jun 12, 2024

Nice website easy to navigate. Haven't ordered for awhile so had to find my pattern to continue into the next room.


Post-Delivery Feedback

Jun 26, 2024

I would recommend the product, high quality,

Dvaders

Site Experience Feedback

Jun 24, 2024

This was fast and easy. Potentially too much stuff provide ability to filter out of stock items

Beth

Site Experience Feedback

Jun 24, 2024

I ordered some samples today but I plan on redoing my bathroom maybe 2 bathrooms

buyer for bar project

Site Experience Feedback

Jun 24, 2024

Referenced old purchase to confirm match of product, straightforward purchase option. I wish there was different pricing options for casting degrees of bulk orders