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Decorative Ceiling Tiles Reviews - 788 Reviews - 9.4/10

Dec 4, 2024
Decorative Ceiling Tiles, Inc. Provides tiles, supplies, and accessories for both commercial and residential decorators.

Decorative Ceiling Tiles Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.2 /10
Ease of Finding8.7 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.4 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

17%20%

Negative

5%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.4 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Decorative Ceiling Tiles

Showing 281 - 300 of 788

Tay Tay

Site Experience Feedback

Jul 20, 2024

best selection when you are looking for that just right design.

Vickie

Site Experience Feedback

Jul 09, 2024

Great but it stated free shipping but at checkout it charges shipping


Post-Delivery Feedback

Jul 20, 2024

Highly recommended! Had exactly what I wanted and needed on SALE!

Mac

Site Experience Feedback

Jul 19, 2024

Very smooth. Good price

Timbale boy

Site Experience Feedback

Jul 19, 2024

Hoping the note I sent with order is understandable and you provide the corner I requested

Left Behind Parent

Site Experience Feedback

Jul 19, 2024

Shipping charges a bit high for 3 items.

Kidcash912

Site Experience Feedback

Jul 19, 2024

On-line ordering should allow for different shipping and billing addresses. The inability of the website to handle different addresses unnecessarily complicated my payment process. However, all other aspects of the process was up to modern standards.

toh

Site Experience Feedback

Jul 19, 2024

great

Online Shopper

Site Experience Feedback

Jul 11, 2024

Easy check out and user friendly website

Ralph

Site Experience Feedback

Jul 18, 2024

pretty cool site

Online Shopper

Site Experience Feedback

Jul 17, 2024

the website was easy to navigate, plenty of options to choose from. Pricing of the tiles was fine but was a little surprised at the cost of getting the holes for the nails punched. We opted not to pay for that.

KK

Site Experience Feedback

Jul 17, 2024

yet to be seen

dperron

Site Experience Feedback

Jul 17, 2024

I enjoyed the layout of the website, easy to navigate.

Janet

Site Experience Feedback

Jul 07, 2024

I could not figure out how to order the different patterns

Online Shopper

Site Experience Feedback

Jun 30, 2024

Easy processing, great discounts.


Post-Delivery Feedback

Jul 17, 2024

Got a great deal on my order. Had to order extra, contacted customer service and they went above and beyond to expedite. Will use again in the future. Product quality great and a great value.

bren

Site Experience Feedback

Jul 17, 2024

Checking out was a little difficult, but I did manage.

DWF

Site Experience Feedback

Jul 16, 2024

All went well.

Just what I wanted!

Site Experience Feedback

Jul 15, 2024

Good website, good selection

Jennavoe

Site Experience Feedback

Jul 14, 2024

A little confusing but that’s just me.

Steph

Site Experience Feedback

Jul 12, 2024

Website was difficult to use on android

mar

Site Experience Feedback

Jul 11, 2024

Very good!!!