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Decorative Ceiling Tiles Reviews - 788 Reviews - 9.4/10

Dec 4, 2024
Decorative Ceiling Tiles, Inc. Provides tiles, supplies, and accessories for both commercial and residential decorators.

Decorative Ceiling Tiles Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.2 /10
Ease of Finding8.7 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.4 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

17%19%

Negative

5%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.4 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Decorative Ceiling Tiles

Showing 221 - 240 of 788

Rocky

Site Experience Feedback

Aug 19, 2024

Great Product

Online Shopper

Site Experience Feedback

Aug 18, 2024

I noticed it said that one could checkout with Amazon Pay, but that was not an option when I completed payment

steve

Site Experience Feedback

Aug 16, 2024

Pretty simple ordering found what I needed, got a coupon code, the shipping was pretty jarring considering how much 5 styrofoam tiles weigh, which is next to nothing but there is a lot of options, almost too much, but I like that and I will order my stryofoam crown molding next just need to wait cause I am broke AF.

JacquieVP

Site Experience Feedback

Aug 16, 2024

Difficult time checking otr.

Chris

Site Experience Feedback

Aug 15, 2024

Everything was a good experience I have used there products before and will keep coming back

Website Ease

Site Experience Feedback

Aug 15, 2024

It's been great - very easy to navigate and pictures of product are very clear

Online Shopper

Site Experience Feedback

Aug 15, 2024

the site is hard to navigate - lots of choices -but hard to work thru

TWall

Site Experience Feedback

Aug 15, 2024

Everything is easy to find and order, thank you for doing custom corners!!

Online Shopper

Post-Delivery Feedback

Aug 15, 2024

Samples received damaged.

Mindie

Site Experience Feedback

Aug 14, 2024

Overall it was a great experience. I will be purchasing more of the styrofoam crown molding. Styrofoam molding a great idea.

Bathroom Tiles

Site Experience Feedback

Jul 26, 2024

Very easy to complete purchase, easy to use welcome coupon


Post-Delivery Feedback

Aug 13, 2024

I needed ceiling tile that I could purchase individually for a very small room, instead of a whole box, like other stores/vendors were only offering. They had exactly what I wanted at a very economical price and the shipping was really fast. I'm very pleased with the purchase!

Shell

Site Experience Feedback

Aug 13, 2024

ordering samples - smooth process. difficult to adjust quantities when creating/requesting a price quote

Mottley

Site Experience Feedback

Aug 12, 2024

I called the Margate, FL number with questions and then looked online for installation info. The website was helpful.

Strong

Site Experience Feedback

Aug 12, 2024

The shipping options are amazing. I can get material that usually takes weeks in a few days.

KakiD

Site Experience Feedback

Jul 26, 2024

Large selection. A lot to choose from!

The Bee

Site Experience Feedback

Aug 11, 2024

mostly good experience, I had to chat to clear up one question and it was handled well

Flip10

Site Experience Feedback

Aug 10, 2024

Relatively easy to use.

.Gigi

Site Experience Feedback

Aug 10, 2024

I really like the Styrofoam Crown Molding from here. It’s beautiful and has that very expensive look without the expensive price. A++++++

Howard

Site Experience Feedback

Aug 09, 2024

DIY dining room ceiling to be nailed/screwed up. Found the process easy but the selection of a color amongst the whites (photos) a little hard to distinguish between but ultimately went with the white.

LN

Site Experience Feedback

Aug 08, 2024

glad you had samples available