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Decorative Ceiling Tiles Reviews - 783 Reviews - 9.4/10

Dec 4, 2024
Decorative Ceiling Tiles, Inc. Provides tiles, supplies, and accessories for both commercial and residential decorators.

Decorative Ceiling Tiles Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.2 /10
Ease of Finding8.7 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.4 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

17%19%

Negative

5%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.4 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Decorative Ceiling Tiles

Showing 201 - 220 of 783

Migz

Site Experience Feedback

Aug 28, 2024

The website needs more testing for the mobile experience. The promotional banner causes interaction issues.

Historic Mt. Pleasant

Site Experience Feedback

Aug 27, 2024

Very easy to navigate website and when questions did arise, all were answered. Cannot wait to share pictures of the finished renovation to our historic building.

Oldfartgamer

Site Experience Feedback

Aug 26, 2024

very nice

Phobie73

Site Experience Feedback

Aug 26, 2024

Easy to order and checkout. Shipping options and payment options are great. Product selection is endless. Great products.

Miko

Site Experience Feedback

Mar 02, 2024

Great product, easy to install and finish, beautiful results, room changer in less than few hours.


Post-Delivery Feedback

Aug 26, 2024

Great product, it looks great and easy to install

Jane

Site Experience Feedback

Aug 25, 2024

Was great for me!

Steve

Site Experience Feedback

Aug 25, 2024

My second purchase. Very pleased first time so here we go again.

Michelej64

Site Experience Feedback

Aug 09, 2024

Website is great Search feature well done


Post-Delivery Feedback

Aug 24, 2024

This tile is fabulous. You would not even know they were styrofoam. The adhesive was so easy to use Great DYI project

fred

Site Experience Feedback

Aug 24, 2024

ceiling tiles are up and look great. now finishing with molding.

Ceiling beams

Site Experience Feedback

Aug 24, 2024

God

JohnB

Site Experience Feedback

Aug 23, 2024

Familiar with website. Excellent in all aspects.

JD

Site Experience Feedback

Aug 22, 2024

This was a reorder. Last order was placed through a different site.

Danny

Site Experience Feedback

Aug 21, 2024

I found it a little difficult to find what I was looking for, even though I had the product number provided by an architect. I was disappointed that I couldn't order samples of the border / filler tiles to go with the ceiling tile sample I ordered. I will be returning to your site to order 2600 square feet of your #223 La Scala ceiling tiles once the project owner gives us the notice to proceed with this project. Your website seems more set up for one time residential weekenders rather than a professional, commercial acoustical ceiling contractor. I would also like to see what most acoustical tile manufacturers call "submittal" sheets for the your product, along with printed, detailed instructions showing various installation methods.

Tina

Site Experience Feedback

Aug 19, 2024

We had finally put up the ceiling tiles that we ordered before. We were looking for crown molding to finish off the project. It ended up being a more difficult tact than we expected. All the parts were listed in different sections. It took us days of searching to find enough matching parts that would work in our space. All that said, it was worth it. I love their products.

Jamie

Site Experience Feedback

Aug 19, 2024

I ordered samples for a client to see. This is for a future order. I with they were comp'd

Rocky

Site Experience Feedback

Aug 19, 2024

Great Product

Online Shopper

Site Experience Feedback

Aug 18, 2024

I noticed it said that one could checkout with Amazon Pay, but that was not an option when I completed payment

steve

Site Experience Feedback

Aug 16, 2024

Pretty simple ordering found what I needed, got a coupon code, the shipping was pretty jarring considering how much 5 styrofoam tiles weigh, which is next to nothing but there is a lot of options, almost too much, but I like that and I will order my stryofoam crown molding next just need to wait cause I am broke AF.

JacquieVP

Site Experience Feedback

Aug 16, 2024

Difficult time checking otr.

Chris

Site Experience Feedback

Aug 15, 2024

Everything was a good experience I have used there products before and will keep coming back