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Decorative Ceiling Tiles Reviews - 783 Reviews - 9.4/10

Dec 4, 2024
Decorative Ceiling Tiles, Inc. Provides tiles, supplies, and accessories for both commercial and residential decorators.

Decorative Ceiling Tiles Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.2 /10
Ease of Finding8.7 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.4 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

17%19%

Negative

5%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.4 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Decorative Ceiling Tiles

Showing 181 - 200 of 783

Sheabug

Site Experience Feedback

Sep 09, 2024

It has been wonderful so far

His

Site Experience Feedback

Sep 09, 2024

Ordered a sample

Ease of use

Site Experience Feedback

Sep 09, 2024

Just looking for samples. Very happy

Steph

Site Experience Feedback

Sep 08, 2024

I was thinking about the order being a bit pricey, then I got a discount offer. This order will complete the look I am going for!

Doc

Site Experience Feedback

Sep 08, 2024

all good

Online Shopper

Site Experience Feedback

Sep 06, 2024

Very good

Online Shopper

Site Experience Feedback

Sep 06, 2024

Easy

The Raaman

Site Experience Feedback

Sep 05, 2024

I've only had great experiences with you all. Eager to install this new order in my son's room!

N.S

Site Experience Feedback

Sep 05, 2024

Lots of choices. Website was a little overwhelming. I was hoping to find plain seam covers with no design on them to look more like a drop in grid for the foam glue-up tiles.

RP

Site Experience Feedback

Sep 04, 2024

Responds quickly to e-mail and helpful when trying to choose style. Wish we were able to order different colors in sample pack for crown molding

Skip

Site Experience Feedback

Sep 04, 2024

Everything looked very good

Techcar

Site Experience Feedback

Sep 03, 2024

I had a good experience ,lots to look at ,almost too much.

Marj

Site Experience Feedback

Sep 03, 2024

I’ve purchased Decorative Ceiling Tiles in the past, and wanted to do one more room. They look great on an old ceiling! I am looking for them to ship quickly, because the shipping was expensive in my opinion.

Jerome

Post-Delivery Feedback

Sep 01, 2024

excited about my purchase, now looking at the door skins.

Pam

Site Experience Feedback

Aug 31, 2024

Very easy website to use

Laura

Site Experience Feedback

Aug 31, 2024

I was very pleased with how easy it was to order samples! Thank you.

Odd job Bob

Site Experience Feedback

Aug 31, 2024

Easy to navigate project calculator was essential for my decision which way to go or not I will be returning

Che Che

Site Experience Feedback

Aug 30, 2024

Tried to order the glue with my tiles but couldn’t connect

Nico

Site Experience Feedback

Aug 29, 2024

When I was ordering samples, I was very impressed by the quality of the foam molding. Hopefully, all of the molding that comes in will be the same. The ordering process was great, but it would be great if there were a way to order samples from multiple designs and of different materials easily.

Coca

Post-Delivery Feedback

Aug 28, 2024

The ceiling title I order are just perfect for my home project, it made my house look bigger.