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Decorative Ceiling Tiles Reviews - 784 Reviews - 9.4/10

Dec 4, 2024
Decorative Ceiling Tiles, Inc. Provides tiles, supplies, and accessories for both commercial and residential decorators.

Decorative Ceiling Tiles Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.2 /10
Ease of Finding8.7 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.4 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

17%19%

Negative

5%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.4 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Decorative Ceiling Tiles

Showing 161 - 180 of 784

palgal

Post-Delivery Feedback

Sep 16, 2024

these tiles will make a big difference. Hope they paint well and hold color.

Eric from Florida

Site Experience Feedback

Sep 15, 2024

Ordering was a breeze. Very happy with the quality of the product. Only downfall was the shipping cost.

Dee eye wire

Site Experience Feedback

Sep 15, 2024

Very helpful easy to use

Online Shopper

Site Experience Feedback

Sep 15, 2024

Great. Easy to use

Mike

Site Experience Feedback

Sep 09, 2024

Great products


Post-Delivery Feedback

Sep 15, 2024

Great no issue speedy delivery

Online Shopper

Site Experience Feedback

Sep 15, 2024

good

Slyemouse

Site Experience Feedback

Sep 14, 2024

It was easy to use. Love the product

Bampy

Site Experience Feedback

Sep 13, 2024

Was looking for exactly the item which I couldn't find anywhere else. A pleasant surprise which will save me many hours of work!

Beans

Site Experience Feedback

Sep 04, 2024

Happy to see you can order a small quantity. I purchased 30 tiles from Lowes and they would not allow me to finish my project by ordering only 3 additional. They required I buy 10 more!

mm

Site Experience Feedback

Sep 05, 2024

website took forever to load - couldn't load multiple tabs to compare styles

Laura

Site Experience Feedback

Sep 12, 2024

Excellent

Bobvuc

Site Experience Feedback

Sep 12, 2024

Smooth as silk

Online Shopper

Site Experience Feedback

Sep 12, 2024

I was looking for something for my wall that my TV is up against and would look good with my floor.

Vonroc

Site Experience Feedback

Sep 12, 2024

Great website! Made the buying process very easy!

Rich

Site Experience Feedback

Aug 31, 2024

I’m matching a ceiling I did 10 years ago and was extremely happy I found a match here.

Jem

Site Experience Feedback

Sep 11, 2024

Love the ease of this product. Perfect for fixing ceilings without having to undertake a huge remodel

catlady

Site Experience Feedback

Sep 11, 2024

When I placed the order in my cart it said free shipping, but then when I went to check out of my cart I was charged $ 10 shipping charge, so I don't understand that charge.

Chelle

Site Experience Feedback

Sep 11, 2024

Easy to manage

Horrible customer service and unethical business practices

Site Experience Feedback

Aug 13, 2024

Good


Post-Delivery Feedback

Sep 10, 2024

I called to have 3 tiles replaced bevaise the corners were bent when i received them and was met by a rude, completely unhelpful employee that told me even if I send pictures of the damaged tiles their was no guarantee that they would be replaced because it has to be approved. I asked to speak to the manager and she denied my call. I recently spent around $2,000 with this company and just needed 3 tiles replaced and they were completely unwilling to do so.

JD

Site Experience Feedback

Sep 10, 2024

Easy to use website.