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Decorative Ceiling Tiles Reviews - 784 Reviews - 9.4/10

Dec 4, 2024
Decorative Ceiling Tiles, Inc. Provides tiles, supplies, and accessories for both commercial and residential decorators.

Decorative Ceiling Tiles Rating

Rating
Overall Satisfaction9.4 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.4 /10
Product Selection9.2 /10
Ease of Finding8.7 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.4 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.4out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.4out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

17%19%

Negative

5%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.7 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.4 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Decorative Ceiling Tiles

Showing 141 - 160 of 784

Casey

Site Experience Feedback

Sep 24, 2024

I had issues initially checking out. I almost didn’t make the purchase but h tried again and it worked. Also, I wanted to purchase just a piece as a sample but the shipping was $35. I ended up purchasing the sample pack, but there’s really only one molding I’d purchase, so that was disappointing. Lastly, All the options I liked are not available painted.

Great Service

Site Experience Feedback

Sep 23, 2024

Love Decorative Ceiling Tiles. Customer service is outstanding. Very responsive and supportive.

Nick

Site Experience Feedback

Sep 07, 2024

I am undecided on wether to replace the old popcorn ceiling tiles with new one so I ordered a sample to see how it looks


Post-Delivery Feedback

Sep 23, 2024

I couldn't be more satisfied with my purchase. Thank you

pam

Site Experience Feedback

Sep 22, 2024

great

Beautiful but tricky site

Site Experience Feedback

Sep 21, 2024

Not easy to navigate site; much difficulty finding how to pick samples or varied colors, patterns, materials. Beautiful merchandise. Too much going on at checkout instead of just checking out. Bizarre too complex for old folks like me.

Mrem

Site Experience Feedback

Sep 04, 2024

Not easy to find clear answers. Phoning would work better

Matterhorn

Site Experience Feedback

Sep 21, 2024

Well, its the first time I am dealing with you and I hope that everything will be ok.

Fred

Site Experience Feedback

Sep 20, 2024

Easy to use, disappointed I can't purchase additional items from old order to complete my project

Mine

Site Experience Feedback

Sep 19, 2024

Perfectly satisfied

Ro151

Site Experience Feedback

Sep 19, 2024

It was a little confusing at the beginning but I was able to navigate it.

Lee

Site Experience Feedback

Sep 19, 2024

Good website. Pictures are a little hard to see

Laundry Room makeover

Site Experience Feedback

Sep 18, 2024

Love that you guys offer samples, can’t wait to receive my order!!

Brushdog

Site Experience Feedback

Sep 18, 2024

all good

Beb

Site Experience Feedback

Sep 18, 2024

Went well

Kate

Site Experience Feedback

Sep 17, 2024

Good Experince.

Online Shopper

Site Experience Feedback

Sep 17, 2024

great service

roxy

Site Experience Feedback

Sep 17, 2024

The website in general and the checkout specifically was seamless and really easy.

DianeVH

Site Experience Feedback

Sep 17, 2024

East website to navigate. Great photos and projects.

Stace

Site Experience Feedback

Sep 16, 2024

The website is easy to navigate

Online Shopper

Site Experience Feedback

Sep 16, 2024

Great way to get ideas and samples Along with discounts