Cookie's Kids Reviews - 5,082 Review - 8.8/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 12% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
6.0 out of 10
Recent Reviews for Cookie's Kids
Showing 921 - 940 of 5,082
Tamie
Site Experience Feedback
Sep 18, 2024
I have nothing yet because I haven't received my order.
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
- Full ratings for this review »
Sandra
Site Experience Feedback
Aug 28, 2024
I purchase was easy The item information is clear
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Big Kid
Site Experience Feedback
Sep 18, 2024
It was easy to follow.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cr
Site Experience Feedback
Sep 18, 2024
Everything was fine wish I could of got more stuff
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Ms. Stitch
Site Experience Feedback
Sep 18, 2024
I had a very pleasant experience. I was able to find what I was looking for with no problems.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chispa
Site Experience Feedback
Aug 23, 2024
I’ll definitely recommend you guys !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chispa
Post-Delivery Feedback
Sep 17, 2024
Good quality, correct size, easy to communicate with customer service, I love it
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Glendale
Site Experience Feedback
Sep 17, 2024
I'm satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Don't Have One
Site Experience Feedback
Sep 17, 2024
Orderings For Great Grandsons
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pretty.vibras
Site Experience Feedback
Sep 17, 2024
I liked how everything was filtered out for me.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Moni
Site Experience Feedback
Aug 31, 2024
Very pleasant first visit, I'll definitely be making more orders.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NanaMoose
Site Experience Feedback
Sep 17, 2024
new place. will see what happens & the quality of the items.
- Overall Rating: 4
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Bam bam
Site Experience Feedback
Sep 17, 2024
It’s alright it could be better
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
E-Man
Site Experience Feedback
Sep 17, 2024
Overall good
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Internet Shopper
Post-Delivery Feedback
Sep 17, 2024
I’ve enjoyed the experience of shopping with cookies. The process what easy, fast, and straightforward. Also the quality of the clothing is up to standard . I would recommend Cookies simply because of it’s longevity in kids clothing, affordable, varieties, and quality.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Yasmin
Site Experience Feedback
Sep 17, 2024
Very easy to use
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Lady T
Site Experience Feedback
Sep 17, 2024
I have no complaints about your merchandise.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Qiana Cinque
Site Experience Feedback
Sep 17, 2024
I love how easy it was to locate the uniforms for the specific school I was looking for. My only dislike it that there were no dimensions for me to clarify sizing before buying as many items can be the same size but fit more snug in different areas. But overall product select was excellent and available which I loved. And you had a wide variety of sizes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
A.m
Site Experience Feedback
Sep 17, 2024
The experience was grest
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Donna
Site Experience Feedback
Sep 17, 2024
I got a bit turned around looking for items, I would prefer less clicks and clarity of coupon validity
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ShaRam
Site Experience Feedback
Sep 09, 2024
impossible to complete an order on a mobile phone..... site kept glitching even on the laptop
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »