Cookie's Kids Reviews - 5,082 Review - 8.8/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 12% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
6.0 out of 10
Recent Reviews for Cookie's Kids
Showing 881 - 900 of 5,082
Online Shopper
Site Experience Feedback
Sep 20, 2024
I was happy to find the sizes I need. A few websites I went on did not have what I was looking for.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
chrissy
Site Experience Feedback
Aug 27, 2024
just want to say thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
chrissy
Post-Delivery Feedback
Sep 20, 2024
I love the option to customize my kids shirts, the options were a bit pricey but i think it came out wonderful!! I love the quality, the design came out perfect and perfect sizing.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 20, 2024
El servicio es muy lento, casi dos semanas que hice mi pedido y no he recibido ninguna respuesta de cuando llegara.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
BigBias
Site Experience Feedback
Sep 20, 2024
Had the stuff I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
N/A
Site Experience Feedback
Sep 20, 2024
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sam
Site Experience Feedback
Sep 20, 2024
No bad experience love cookies kids
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
amber
Site Experience Feedback
Sep 20, 2024
Great Prices, Cute outfits Check was easy and quick
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
SuperMom
Post-Delivery Feedback
Sep 20, 2024
I love the style of the clothing and the price but I noticed that some of the paint is coming off the lettering on the side pocket of the black champion sweatpants. I’m concerned that when the clothes are washed and dryer that the paint will smear and ruin the clothes.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 20, 2024
It was very easy to navigate the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kia
Site Experience Feedback
Sep 12, 2024
I found what I was looking for in less than 5 minutes was a little sad the true size I needed was sold out but hopefully the size I choose will work
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Na
Site Experience Feedback
Sep 20, 2024
A little to much cost to much for little items of clothes
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Lani
Site Experience Feedback
Sep 20, 2024
Positive experience, definitely will be shopping here again. Great selection of boys clothing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mustang sally
Site Experience Feedback
Sep 19, 2024
Today thing went well
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
cw
Site Experience Feedback
Sep 19, 2024
good went shopping for my grand child
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
FirstTimer
Site Experience Feedback
Sep 12, 2024
Website was cool prices was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
May
Site Experience Feedback
Sep 19, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Grandma
Site Experience Feedback
Sep 19, 2024
The FREESHIP code wasn't being applied. I kept trying several times before I pressed submit.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
***
Site Experience Feedback
Sep 19, 2024
N/A
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tesha
Site Experience Feedback
Sep 19, 2024
The shopping experience was great just when I tried to check out with my card and I tried for several weeks to purchase here. Then I finally found a way and used PayPal.
- Overall Rating: 1
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sean Heffe
Site Experience Feedback
Sep 19, 2024
It was great I need to do it more often.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »