Cookie's Kids Reviews - 5,082 Review - 8.8/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 12% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
6.0 out of 10
Recent Reviews for Cookie's Kids
Showing 821 - 840 of 5,082
Online Shopper
Post-Delivery Feedback
Sep 25, 2024
Sent me the wrong size in one of the items I ordered You advertise clothes and when I try to look them up your website is empty
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 4
- Customer Support: 3
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 25, 2024
I love cookies for kids I have 7 grandbabies and there prices are great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Amah
Site Experience Feedback
Sep 25, 2024
My experience was good only that the shipping is experience and takes time.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 25, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
JeanG
Site Experience Feedback
Sep 25, 2024
I had to order another set of long sleeve blouses because website doesn't give detailed description/measurements of the product and shirt I got runs small and couldn't return.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
- Full ratings for this review »
Lexwebeefy
Site Experience Feedback
Sep 25, 2024
It is a simple website, easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 25, 2024
Easy to browse.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Tomliy
Site Experience Feedback
Sep 25, 2024
Is very important to listen to people's views to important the stories
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jasmine
Site Experience Feedback
Sep 25, 2024
My interaction with this site was great , I had no problems with finding what I needed !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NC
Site Experience Feedback
Sep 25, 2024
The brand that I wanted was sold out. Other than that it was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tish
Site Experience Feedback
Sep 25, 2024
I love the deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mara
Site Experience Feedback
Sep 24, 2024
Everything went smoothly
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
LS
Site Experience Feedback
Sep 24, 2024
The process of ordering was easy but the prices were expensive for the quantity of shirts.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- Full ratings for this review »
Boo Bear
Site Experience Feedback
Sep 24, 2024
Love this site keep up the good work
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mommom of 5
Site Experience Feedback
Sep 24, 2024
When I click on items featured individually they do not show it. I then go to the category it will be in and can't find it. For example I want to get the Mickey Mouse Christmas sweatshirt featured and I can't find it. It's very frustrating. I like the items you feature but can't find them.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cookies
Site Experience Feedback
Sep 24, 2024
I check other websites and it was a little more expensive but than i remembered about cookies ! And im like they have better clothes !! And I was right it was better and cheaper
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pat
Site Experience Feedback
Sep 24, 2024
I Love to shop at Cookies the prices are reasonable and the product are amazing I will definitely recommend cookies to my family and friends
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 24, 2024
Cool
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tee
Site Experience Feedback
Sep 24, 2024
I've been using Cookies Kids since my 14 year old was a baby!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
D
Site Experience Feedback
Sep 24, 2024
It was very reasonable and good quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »