Cookie's Kids Reviews - 5,082 Review - 8.8/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 12% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
6.0 out of 10
Recent Reviews for Cookie's Kids
Showing 781 - 800 of 5,082
Rico
Site Experience Feedback
Sep 27, 2024
Everything was great no bad reviews.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Royalty
Post-Delivery Feedback
Sep 27, 2024
The quality of the clothes were poor. They had no substance in them. The material was very cheap for an infant baby to use. I guess that’s why the prices are low. This was supposed to be a gift for a baby shower but this order took about 10 days after I purchased it to be delivered. The quality of the clothes were awful. The size 3-5 months looked more like for a newborn because you could not fit a 6 month old into it. The material didn’t even stretch. I wasted my money needlessly.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: N/A
- Full ratings for this review »
Liz
Site Experience Feedback
Sep 27, 2024
I enjoyed shopping on this site.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Jessiethebaddest
Site Experience Feedback
Sep 27, 2024
I havent received my order yet but i love yalls website already
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ari
Site Experience Feedback
Sep 27, 2024
Always find nice clothes with affordable prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 27, 2024
Easy and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 27, 2024
I like this web site a lot.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gabbyk
Site Experience Feedback
Sep 27, 2024
I wish there were more bigger kid sizes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Reena
Site Experience Feedback
Sep 27, 2024
Great prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Marina
Site Experience Feedback
Sep 27, 2024
less items than in the store
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Mama
Site Experience Feedback
Sep 27, 2024
It was fine.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Taeonna
Site Experience Feedback
Sep 27, 2024
Very easy to navigate.. lots of nice items cannot wait to purchase more in the near future. Also the discounts was amazing. Cannot beat the pricing either. Overall 10/10. Nothing bad to say.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Anton
Post-Delivery Feedback
Sep 27, 2024
Excellent experience - good selection available / good quality / competitive price / quick delivery
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 8
- Full ratings for this review »
Dee
Site Experience Feedback
Sep 27, 2024
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tatiana
Site Experience Feedback
Sep 27, 2024
My experience with the website is great find products easily.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pcj
Post-Delivery Feedback
Sep 27, 2024
I love the selections, pricing and quality. The shipping time and updates on the order status can be improved.
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 4
- Customer Support: 5
- Full ratings for this review »
Bailey T
Site Experience Feedback
Sep 27, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mommy41033
Site Experience Feedback
Sep 19, 2024
Love the product selection and ease of ordering
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mommy41033
Post-Delivery Feedback
Sep 27, 2024
Good product quality. Website easy to navigate
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Kevin
Site Experience Feedback
Sep 27, 2024
Great site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zoe
Site Experience Feedback
Sep 27, 2024
Wide variety but some options did not have larger size.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »