Cookie's Kids Reviews - 5,082 Review - 8.8/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.8 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.8out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 12% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.9 out of 10
Returns Process
Satisfaction with the returns process
6.0 out of 10
Recent Reviews for Cookie's Kids
Showing 801 - 820 of 5,082
Nuk
Site Experience Feedback
Sep 27, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kiki
Site Experience Feedback
Sep 27, 2024
No complaints ever thanks guys
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
LadyLibra
Site Experience Feedback
Sep 15, 2024
It was good! I just don’t like the shipping cost, with a certain amount paid shipping should be Free. Other than that I love this site. Esp for my kiddos
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LadyLibra
Post-Delivery Feedback
Sep 26, 2024
Everything came on time i love this site, and I highly recommend it , really nice clothes for decent prices.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
K
Site Experience Feedback
Sep 26, 2024
I’m happy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Beast
Site Experience Feedback
Sep 26, 2024
Great website easy to navigate no issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mel
Site Experience Feedback
Sep 26, 2024
It was good no complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 26, 2024
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Uniform Queen
Site Experience Feedback
Sep 11, 2024
Able to locate a variety of products for the search I attempted. Did not like that there are no "half" sizes available. I purchased a pair of shoes, they were too big, chose another pair of shoes, but still have to select size that is too big since there were no half sizes available. Will have to use inserts or something until child's foot has grown to true size.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Uniform Queen
Post-Delivery Feedback
Sep 26, 2024
The shipping time was 14 days, which is horrific. I really disliked how long it took. I will go through other avenues to get what I need instead of ordering with your company. There was no true ETA of when they were supposed to arrive. Horrible experience.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 7
- Full ratings for this review »
PeJay
Site Experience Feedback
Sep 26, 2024
It was easy to find my way around on what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Anita
Site Experience Feedback
Sep 26, 2024
It was ok I needed it another t-shirt for my daughter to go to school since at the store they don’t sell then with the logo I always buy everything I need in person at the store but this purchase online was quick and ok
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Precious
Post-Delivery Feedback
Sep 26, 2024
Was a little disappointed, that I ordered a dress and the received an email, saying out if stock and was given a refund. Other than that, was please with the service. My package was delivered couple days before the delivery date, which is a bonus. It wasn't easy looking for girls clothes, when you type search in the search bar, boy clothes also came up.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 5
- Full ratings for this review »
Ziyah
Site Experience Feedback
Sep 26, 2024
The website is perfect I didn’t really see any flaws and I love the sales!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lilla
Site Experience Feedback
Sep 26, 2024
It was easy to checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 26, 2024
Quality is not 100% , but I got what I expected. Expensive compared to quality but I caught a sale. Store has many options.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 8
- Full ratings for this review »
Hanna
Site Experience Feedback
Sep 25, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chi
Site Experience Feedback
Sep 25, 2024
I love how the website is very organized and the prices are beyond reasonable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BryxMaMa
Site Experience Feedback
Sep 25, 2024
I have used this site several times before and have been satisfied with a majority of the items, delivery is always quick and my orders have been accurate. I am pleased with this site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
3BoysMaMa
Site Experience Feedback
Sep 25, 2024
Although this was my frist online purchase, in store staff is always super helpful with suggestions, finding what I need, and even locating school uniform colors/policies.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Javi
Site Experience Feedback
Sep 25, 2024
The shirts embroidery was nice.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 25, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »