Cookie's Kids Reviews - 5,094 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 85% |
Neutral | 12% | 11% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Recent Reviews for Cookie's Kids
Showing 61 - 80 of 5,094
Sky
Site Experience Feedback
Nov 22, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 22, 2024
It’s was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sissy
Site Experience Feedback
Nov 22, 2024
The website was very easy to use, it's unfortunate that you do not get free shipping if you enter a discount code. You should get free shipping no matter what over $75.00 even if you get a discount code.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chops
Site Experience Feedback
Nov 22, 2024
My overall experience was fairly good
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Muñeca
Site Experience Feedback
Nov 22, 2024
Pretty slow.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Ulises
Site Experience Feedback
Nov 22, 2024
Is excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Big Unk
Site Experience Feedback
Nov 22, 2024
Everything was perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Johanny
Site Experience Feedback
Nov 22, 2024
Demasiada bonita y barata la ropa
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kensgram
Site Experience Feedback
Nov 05, 2024
I was searching for a specific character on an item of clothing at a reasonable price. Your company has it and I am happy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kensgram
Post-Delivery Feedback
Nov 22, 2024
I was searching for a Miss Rachel outfit for my great niece. I googled "Miss Rachel clothing" and teh cutest sweatsuit popped up from Cookieskids.com at an amazing price! I clicked on the ad, found her size and had it ordered within minutes. Super easy and I love the product!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Sunshinegirl
Site Experience Feedback
Nov 22, 2024
Ease of getting what I needed to purchase. User friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Yes ma’am
Site Experience Feedback
Nov 22, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ana
Site Experience Feedback
Nov 22, 2024
I had a lot of issues during checkout with an error stating incorrect card despite the card information being correct.
- Overall Rating: 5
- Would Shop Here Again: 3
- Likelihood To Recommend: 5
- Full ratings for this review »
Momma B
Site Experience Feedback
Nov 22, 2024
I bought my son a winter coat. Checkout was simple and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Styles
Site Experience Feedback
Nov 22, 2024
Looking for items were a easy process and the children didn’t take long ass I expected picking out their items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LESSY
Site Experience Feedback
Nov 22, 2024
It was a great experience. I will most definitely be back. I've never tried online before but I really like it. I'll be back.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Liv
Site Experience Feedback
Nov 22, 2024
I like the idea that my cart remained in tact as it took me a while to gathering the items. I’ve been shopping at cookies since I was a kid and now well into adulthood it’s my 1st stop when I shop for children. The online website makes the experience so much better.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 22, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shawn28
Site Experience Feedback
Nov 21, 2024
I love y’all deals man I really appreciate that ..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ñata
Site Experience Feedback
Nov 21, 2024
Me encanta lo acsecible que es comprar
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
JC
Site Experience Feedback
Nov 21, 2024
Love to shop here for my son and baby cousins
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »