Cookie's Kids Reviews - 5,094 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 85% |
Neutral | 12% | 11% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Recent Reviews for Cookie's Kids
Showing 21 - 40 of 5,094
Genny
Site Experience Feedback
Nov 24, 2024
It’s been easy and fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nisha
Site Experience Feedback
Nov 24, 2024
I’ve had a great experience with cookies didn’t even knew they had a website which is sooo cool
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Netty
Site Experience Feedback
Nov 24, 2024
Everything was a easy process
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Carmel
Site Experience Feedback
Nov 24, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Missy
Site Experience Feedback
Nov 24, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sandy
Site Experience Feedback
Nov 07, 2024
I love everything about these guys!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 24, 2024
I love the quality and prices of the clothing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SefyP
Post-Delivery Feedback
Nov 24, 2024
I am just very impressed with both quality of coats I got. My daughter loved them and the sizing was perfect. I am actually jealous lol. It was rather a rather simple and easy online shopping experience plus I knew what it as looking for. I had no issues with selections or checking out.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Kittykier
Site Experience Feedback
Nov 24, 2024
Everything was great. Easy website to navigate.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 24, 2024
It would have been nice to get both the promotional Black Friday special as well as the Free shipping.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Nani23
Site Experience Feedback
Nov 24, 2024
Easy access found sizing cute outfit for little girls
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nikki
Site Experience Feedback
Nov 06, 2024
I love the clothes and prices. This site is my #1 go to for my babies clothes!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nikki
Post-Delivery Feedback
Nov 24, 2024
Great clothes great prices
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Elle
Site Experience Feedback
Nov 24, 2024
Uniform Prices are too high for this economy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Satisfied
Site Experience Feedback
Nov 23, 2024
Good service, no complaints
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ro
Site Experience Feedback
Nov 23, 2024
Amazing fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
Perfect clothes for kids
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ashley
Site Experience Feedback
Nov 23, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Jen
Site Experience Feedback
Nov 23, 2024
Everything was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zee
Site Experience Feedback
Nov 23, 2024
It was a very good experience
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »