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Cookie's Kids Reviews - 5,093 Review - 8.7/10

Nov 28, 2024
Incorporated in 1973, Cookie's Kids is a kid's department store that features selections ranging from school uniforms to fashion brands to infant items to toys for all ages.
Circle of Excellence - Cookie's Kids

2016
Winner

Circle of
Excellence

1 years

Cookie's Kids Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations8.9 /10
On-Time Delivery8.8 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%84%

Neutral

12%12%

Negative

6%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.8 out of 10

Returns Process

Satisfaction with the returns process

6.3 out of 10

Recent Reviews for Cookie's Kids

Showing 561 - 580 of 5,093

mari

Site Experience Feedback

Oct 15, 2024

good

Online Shopper

Post-Delivery Feedback

Oct 15, 2024

I loved everything about it

Hc

Site Experience Feedback

Oct 15, 2024

I love that they have everything so cheap and great quality

Ms. Teacher

Site Experience Feedback

Oct 15, 2024

Your website was easy to use. My only disappointment was for the product I chose, there was only one color option. And only one outfit by that designer.

Online Shopper

Site Experience Feedback

Oct 15, 2024

Amazing

Resa1

Post-Delivery Feedback

Oct 15, 2024

I really appreciate receiving a complete order and good quality merchandise. I have already recommended CookiesKids to other family members. I will definitely be shopping with the company again.

Rae

Site Experience Feedback

Oct 09, 2024

Great and easy to navigate


Post-Delivery Feedback

Oct 15, 2024

Fast delivery and great quality products! My kids love their coats!

Mr.B

Site Experience Feedback

Oct 14, 2024

All is well with every visit to cookies website ,I appreciate the competitive pricing and selection. Great clothing,Great prices, and all my shopping done from the comfort of my home..

Lilly

Site Experience Feedback

Oct 14, 2024

I've looked at this website several times before. The website is very easy to use. I've order several things before.

Online Shopper

Site Experience Feedback

Oct 14, 2024

I love cookies, I use to live in nyc and always shopped for my kids. It was a great feeling to be able to shop online

Tee

Site Experience Feedback

Oct 14, 2024

I like the cookies clothing website, it’s easy steps and unbelievable pricing for kids clothes

Dimples

Site Experience Feedback

Oct 14, 2024

Ok

Goddi

Site Experience Feedback

Oct 14, 2024

Everything was wonderful . 5 star is my rating

cherish

Site Experience Feedback

Oct 14, 2024

lots of cute stuff for babies for reasonable prices

Cassie

Site Experience Feedback

Oct 14, 2024

Every thing was fine except they need more 24month clothes.

Luks

Site Experience Feedback

Oct 14, 2024

all good! keep up the good work

Sunny

Post-Delivery Feedback

Oct 14, 2024

I bought some pajamas and t-shirts for my baby brother. He loves it , quality is 10/10 .Thannk you cookieskids

Kmcgraw69

Site Experience Feedback

Oct 13, 2024

Looks like a great website.

Mia

Site Experience Feedback

Oct 04, 2024

Good

Online Shopper

Site Experience Feedback

Oct 13, 2024

I like the selection of husky items