Cookie's Kids Reviews - 5,093 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 12% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Recent Reviews for Cookie's Kids
Showing 541 - 560 of 5,093
Sazzad
Site Experience Feedback
Oct 16, 2024
Overall this site is good. Easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shaun
Site Experience Feedback
Oct 16, 2024
I loved shopping with Cookie's Kids. The website is very user friendly which made it easy for me to find what I was looking for. Everything is very affordable and super cute. I can't wait to gift my items to my friend who is a new mom. I know she'll love each item. Will be back soon to order more.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jan
Site Experience Feedback
Oct 16, 2024
great site..easy to navigate
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Danasia
Site Experience Feedback
Oct 16, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Marie
Site Experience Feedback
Oct 16, 2024
I found it that it was easy to locate what I was looking for on the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sha sha
Site Experience Feedback
Oct 16, 2024
Excited to try new stuff for my children
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nisha
Site Experience Feedback
Oct 16, 2024
I love it here
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Ty
Site Experience Feedback
Oct 16, 2024
The website is easy to use with little to no complications. It is straight forward with breakdown of costs. The sales are very good compared to many other websites.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 16, 2024
Overall good process with no issues and had the best prices from what I’ve seen.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Heather R
Site Experience Feedback
Oct 16, 2024
I was able to talk to a person and not a computer. It felt like I mattered.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Angie
Site Experience Feedback
Oct 16, 2024
I come to New York and shop at cookies so now I order online….
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MeMe
Site Experience Feedback
Oct 16, 2024
Very good I love the options I have to choose from for my whole family
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Quay
Site Experience Feedback
Sep 28, 2024
The deals and clearance are amazing and cookies haves all the items you need for the right price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Quay
Post-Delivery Feedback
Oct 16, 2024
Everything came on time and I was amazed cause I never knew that cookies kids delivered and an such a fast pace and everything came in one delivery the my items where amazing I was hypeeeeee
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Zoe
Site Experience Feedback
Oct 16, 2024
Very very good quality of clothes and reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
None
Site Experience Feedback
Sep 23, 2024
Shopping for granddaughter, everything was quite easy. I've shopped in store, when my daughter was my granddaughters age.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
None
Post-Delivery Feedback
Oct 15, 2024
My recent purchase, with Cookies kids was quite pleasant. Shopping through their website, was quite easy. I was able to find, some beautiful tracksuits for my grandbaby. The colors and brands, were preferential to my liking. Also they were well priced!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Zee
Site Experience Feedback
Oct 15, 2024
The interaction was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dominique
Site Experience Feedback
Oct 15, 2024
Shipping is fast. Good quality clothing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Luvme
Site Experience Feedback
Oct 15, 2024
Only problem is when you want to remove item from cart
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Moe
Site Experience Feedback
Oct 15, 2024
Cookies has always provided excellent customer service!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dee
Post-Delivery Feedback
Oct 15, 2024
I love my purchases, so does my son. clothes quality is good 👍 and love that its affordable.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »