Cookie's Kids Reviews - 5,093 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 12% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Recent Reviews for Cookie's Kids
Showing 601 - 620 of 5,093
Online Shopper
Site Experience Feedback
Oct 11, 2024
No thanks.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Kalah
Site Experience Feedback
Oct 11, 2024
It was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BR
Site Experience Feedback
Oct 11, 2024
It was a great experience, the only thing is that I couldn't find size 18 being offered.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Nina
Site Experience Feedback
Oct 11, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Laylani
Site Experience Feedback
Oct 11, 2024
I liked shopping on the website and in store
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Cj
Site Experience Feedback
Oct 11, 2024
It was great and fast
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Asia
Site Experience Feedback
Oct 11, 2024
My experience has been great with any purchases I've have made with cookie kids.com
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shae
Site Experience Feedback
Oct 11, 2024
It was a great experience shopping at Cookies
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ny
Site Experience Feedback
Sep 24, 2024
Love coookieeees , love the prices & styles
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lulu
Site Experience Feedback
Oct 10, 2024
excellent experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Q
Site Experience Feedback
Oct 10, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tater
Site Experience Feedback
Oct 10, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 10, 2024
bueno parami estaba mucho alto el precio pero como es de ustedes el negicio y eso lo respeto el precio que ustedes deciden colocarle i gracias.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Lu
Site Experience Feedback
Oct 10, 2024
Nothing to complain about thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 10, 2024
Every thing good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 10, 2024
Great price and size selection for school uniforms. Shipping is a little slow so order weeks before items are needed
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 5
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 23, 2024
It was decent
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Ciara
Site Experience Feedback
Oct 10, 2024
I love your selection and sales!! It's easy to move around your website to find what I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NAYNAY
Site Experience Feedback
Oct 10, 2024
My overall experience was good although I don't feel like they have a variety of coats to choose from.. They seem almost plain color and no designs, also when shopping for I noticed that they don't seem to have much single size like plain 8 its 8-10 which is scary because you don't want the coat to be to big.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Sadie
Site Experience Feedback
Oct 10, 2024
So cute
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »