Cookie's Kids Reviews - 5,093 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 12% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Recent Reviews for Cookie's Kids
Showing 521 - 540 of 5,093
Kiki
Site Experience Feedback
Oct 18, 2024
Love it very inexpensive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fred
Site Experience Feedback
Oct 18, 2024
The experience was great I don’t have anything negative to say about the website. If the shipping goes great it’s an overall 10/10 experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tea
Site Experience Feedback
Oct 18, 2024
Wonderful website experience Hopefully everything gets here on time.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Haze
Site Experience Feedback
Oct 17, 2024
My overall experience with cookies website today was a breeze it was easy to find what I was looking for and it helped me save big
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
RB
Site Experience Feedback
Oct 17, 2024
Marvelous
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
THA GOD
Site Experience Feedback
Oct 17, 2024
Its always great shopping on this site for my nieces and nephews and grandkids
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Khi
Site Experience Feedback
Oct 17, 2024
Easy to shop
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ree
Site Experience Feedback
Oct 17, 2024
I ordered my kids a few outfits, I got my son size wrong and then started a chat with the site to fix the issue. A representative then tells me that I was not verified by “no fraud” which I never had to do the whole time I’ve been shopping on the site. I never got the email from no fraud so I was not able to be verified so my order was canceled. I am now ordering again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ari Shine
Site Experience Feedback
Oct 17, 2024
Easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mari
Site Experience Feedback
Oct 17, 2024
I had a great experience. I wish they sold men clothes too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tawana
Site Experience Feedback
Oct 17, 2024
very easy to find what i was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jalynn
Site Experience Feedback
Oct 17, 2024
The experience was great! Great prices for the money!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jai
Site Experience Feedback
Oct 17, 2024
Very great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dr. J
Site Experience Feedback
Oct 17, 2024
George was very helpful with my special order and helping me to get everything I needed for my daughter
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Matthewlove
Site Experience Feedback
Oct 17, 2024
Very easy everything is super easy website is not difficult to use
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Reddogg630
Site Experience Feedback
Oct 17, 2024
The website has good affordable prices
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Jessy
Site Experience Feedback
Oct 17, 2024
I love that this website has name brand clothing for a reasonable price. However, I wish there was a wider selection of active sets.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 17, 2024
Bought for a Halloween costume
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 5
- Customer Support: N/A
- Full ratings for this review »
Candy
Site Experience Feedback
Oct 16, 2024
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kootie
Site Experience Feedback
Oct 16, 2024
Great website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »