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Cookie's Kids Reviews - 5,093 Review - 8.7/10

Nov 27, 2024
Incorporated in 1973, Cookie's Kids is a kid's department store that features selections ranging from school uniforms to fashion brands to infant items to toys for all ages.
Circle of Excellence - Cookie's Kids

2016
Winner

Circle of
Excellence

1 years

Cookie's Kids Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations8.9 /10
On-Time Delivery8.8 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%84%

Neutral

12%12%

Negative

6%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.2 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.8 out of 10

Returns Process

Satisfaction with the returns process

6.3 out of 10

Recent Reviews for Cookie's Kids

Showing 501 - 520 of 5,093

Ajayd

Site Experience Feedback

Oct 19, 2024

loved the whole site

Crys

Site Experience Feedback

Oct 19, 2024

Very good and easy to navigate the website.

Online Shopper

Site Experience Feedback

Oct 19, 2024

Great items

juju

Site Experience Feedback

Oct 19, 2024

good and fast

Nita

Site Experience Feedback

Oct 19, 2024

I had a really good experience today 🙂 Everything went smoothly and quickly 😊The products looked very appealing to me. I ill definitely come back to the Site and purchase more items.

Freddy

Site Experience Feedback

Oct 07, 2024

I had a great experience. Easy to find what I'm looking for. And the set combos are the best. I will return.


Post-Delivery Feedback

Oct 19, 2024

I have problems finding good sweat suits or sets. But at cookies kids they have it all. It's a one stop shop.

Sara

Site Experience Feedback

Oct 09, 2024

Love everything about it


Post-Delivery Feedback

Oct 19, 2024

Loved everything

Tay

Site Experience Feedback

Oct 19, 2024

loved the discounted prices or these great brands!

Anitta

Site Experience Feedback

Oct 18, 2024

Cookies have Good quality clothes for my kid and it was very good

Moe Moe

Site Experience Feedback

Oct 14, 2024

It’s was easy and great

Online Shopper

Site Experience Feedback

Oct 18, 2024

Very convenient super easy Quick easy checkout

Mommy of 4

Site Experience Feedback

Oct 03, 2024

Great store for kids uniforms


Post-Delivery Feedback

Oct 18, 2024

Ok

Asiaaanicolee

Site Experience Feedback

Oct 18, 2024

It was good no complaints

Faye

Post-Delivery Feedback

Oct 18, 2024

I enjoy shopping on this website for my grandmother. She loves the styles and I am crazy about the prices.

DWebst

Site Experience Feedback

Oct 18, 2024

You all need more long sleeve options for boys.

RKEBAS33

Site Experience Feedback

Oct 18, 2024

All good

Chads

Site Experience Feedback

Oct 18, 2024

Amazing service!

Charecia Walker

Site Experience Feedback

Oct 18, 2024

i love how you can get named brand and don’t have to spend a fortune. I love this site it’s amazing. The only thing i can say negative is the price change on certain brands when i was little so nothing now it’s like im forced to the store because im paying the same. You can see the same outfit or different outfit in and store the price be soooo different.

Tia boo

Post-Delivery Feedback

Oct 18, 2024

Everything was greatly

Val

Site Experience Feedback

Oct 18, 2024

It was easy to find what I was looking for