Cookie's Kids Reviews - 5,093 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 12% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Recent Reviews for Cookie's Kids
Showing 481 - 500 of 5,093
Pretty Sha
Site Experience Feedback
Oct 21, 2024
Never gooood
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Vero
Site Experience Feedback
Oct 21, 2024
I liked it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 21, 2024
Cute design's and selections. This is a gift, so I will get a full report from the recipient.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jammy
Post-Delivery Feedback
Oct 21, 2024
I loved the clothing ordered! It was the delivery that was terrible! The tracking info was not correct at all.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 3
- Customer Support: N/A
- Full ratings for this review »
Miky
Site Experience Feedback
Oct 21, 2024
Ttt
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Annie
Site Experience Feedback
Oct 21, 2024
The ease of check out,the discount deals, affordable prices. :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 21, 2024
some of the clothing isn't worth the price and very out dated, shipping is to expensive would have been cheap on amazon. This is my first a last time shopping here.
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Kamzie
Site Experience Feedback
Oct 04, 2024
Easy shopping and I received a discount on the spot.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Sparkle
Site Experience Feedback
Oct 09, 2024
I love cookies
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kim
Site Experience Feedback
Oct 20, 2024
Great prices, fun website to shop
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Antionette
Site Experience Feedback
Oct 20, 2024
Loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Milly
Site Experience Feedback
Oct 20, 2024
Didn’t have a bad experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rangel
Site Experience Feedback
Oct 20, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Really
Site Experience Feedback
Oct 20, 2024
Told me I had free shipping but I didn't receive the FREE SHIPPING. I could only use 1 promo code.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Smooth
Site Experience Feedback
Oct 20, 2024
It was smooth very detailed categories
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Terry
Site Experience Feedback
Oct 20, 2024
I usually shop in person at the store.But I'm so happy this company has online shopping too.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chacur
Site Experience Feedback
Sep 23, 2024
On mobile devices when choosing your child's school for uniform. When state is selected, it automatically puts Accord in the city and then freeze for a very very long while. Then depending on if you pressed something more than once. It glitches
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chacur
Post-Delivery Feedback
Oct 19, 2024
In store I was aided with ordering online due to the site always a little discombobulated. Honey, we need a 5 for 65
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 5
- Customer Support: 2
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 19, 2024
I think their should be more promotions and less time to get your items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Myra
Post-Delivery Feedback
Oct 19, 2024
I think we should be able to enter more the one promo code. One if we have a coupon and free shipping code for spending over 75.00. It doesn't allow us to do so. But love the prices and the quality
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 4
- Full ratings for this review »
Em
Site Experience Feedback
Oct 19, 2024
Bad , I had to keep reloading the page , the good thing was it was an easy check out process and a good variety of clothing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »