Cookie's Kids Reviews - 5,093 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 12% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Recent Reviews for Cookie's Kids
Showing 461 - 480 of 5,093
MrsB
Site Experience Feedback
Oct 05, 2024
Every time I order from deal I never have any problems. I am completely 100% satisfied with the shipping the quality everything is absolutely perfect.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MrsB
Post-Delivery Feedback
Oct 23, 2024
I love shopping with cookieskids all the clothes are uniform approved and they do the best logos for them I know that the clothes they sale are affordable and a quality.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Ash
Site Experience Feedback
Oct 23, 2024
Good site very smooth
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Melly
Site Experience Feedback
Oct 22, 2024
Great always shopping here for my kids
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 22, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shuna
Site Experience Feedback
Oct 22, 2024
Good
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Tia
Site Experience Feedback
Oct 22, 2024
I love cookies kids
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- Full ratings for this review »
Ely
Site Experience Feedback
Oct 22, 2024
The prices were reasonable and it was easy to navigate the website. The only issue I had was that I had to refresh the website each time I made a change it keeps freezing up.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Meli
Site Experience Feedback
Oct 22, 2024
No issues , always a good experience. Great selection and good prices. The checkout did take me back to the last item twice but that my have been something with my phone.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Stef
Site Experience Feedback
Oct 22, 2024
It's gotten easier to use
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Rierieulove
Site Experience Feedback
Oct 22, 2024
I feel we should be able to apply FREESHIP promo with the discount. I love the items o receive every single time highly recommend shopping here for discounts.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Satisfied Customer
Site Experience Feedback
Oct 22, 2024
I love the site every thing was neat and fast delivery with everything in the box I will order forever
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sean
Site Experience Feedback
Oct 22, 2024
Seem like a very good site I will know the quality when I receive the items
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
JD
Site Experience Feedback
Oct 22, 2024
I always enjoy my experience whether it's in- store or online. Always get value for money.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Not satisfied
Post-Delivery Feedback
Oct 22, 2024
Cookies clothes are good quality but the pants I want and need are never available. I had to get the next best thing and that wasn't even good. The return method is a little ridiculous. You cant return for a refund in person you have to do it by mail and they take money from your refund for the shipping label. Which i think that's not something that should be done. An option should be given to expedite, then yes i see you having to pay. Overall i was just not satisfied at all. I don't think I will be ordering online anymore if its not in person then I will just go somewhere else.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: 9
- Full ratings for this review »
melly
Site Experience Feedback
Oct 22, 2024
i never knew there was a website .i was so excited to shop online . saving me a whole trip !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Necie
Site Experience Feedback
Oct 07, 2024
It was easy placing the order, and finding exactly what I was looking for. They have a great quality of coats for the winter.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
gigi
Site Experience Feedback
Sep 29, 2024
difficulty using offers and coupons
- Overall Rating: 6
- Would Shop Here Again: 3
- Likelihood To Recommend: 5
- Full ratings for this review »
gigi
Post-Delivery Feedback
Oct 21, 2024
I would buy this product again, Good quality and got what I expected.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Gris
Site Experience Feedback
Oct 21, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Promise
Post-Delivery Feedback
Oct 21, 2024
I Love My Order , Everything Turned Out Exactly What I Expected I Will Be Ordering Again , Buying More Clothes For Kids . thanks Again
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
KasensG
Site Experience Feedback
Oct 21, 2024
I love the prices the prices for outfits are very affordable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »