Cookie's Kids Reviews - 5,093 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 12% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Recent Reviews for Cookie's Kids
Showing 441 - 460 of 5,093
Dee
Post-Delivery Feedback
Oct 25, 2024
My situation was with the delivery carrier misdelivery of my package to my neighbor next door who was out of town. Received package after neighbor returned home 3 days later.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 5
- Customer Support: 8
- Full ratings for this review »
Me
Site Experience Feedback
Oct 12, 2024
Good
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Me
Post-Delivery Feedback
Oct 25, 2024
Clothes were very nice. Totally satisfued
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 6
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 25, 2024
Upset that you can’t use 2 promo codes at the same time ie. The free shipping & the sale promo.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- Full ratings for this review »
Abby
Site Experience Feedback
Oct 24, 2024
Always easy to use the site, always great sales or extra promotion. I just got both my daughters a full set of uniforms for under $80. In my opinion definitely a steal and way more attractive than other site sales where items are upriced and then marked down to appear cheaper but really aren’t.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kissy
Site Experience Feedback
Oct 24, 2024
I like to shop because they always have fashionable clothes at a very low price and comfort.I am happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chosenone
Site Experience Feedback
Oct 24, 2024
I had a good experience I don’t have any complaints so far so good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 24, 2024
It was a great experience
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 24, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gordito
Site Experience Feedback
Oct 16, 2024
Excelente hasta ahora
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gordito
Post-Delivery Feedback
Oct 24, 2024
La facilidad de compra y el respectivo seguimiento hasta a recibir mi pedido me ha dejado una buena impresión de ustedes. Gracias
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Jaymz
Site Experience Feedback
Oct 24, 2024
When I need to purchase winter gear, I come on Cookies kids because it’s much more expensive elsewhere.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Kanika S.
Post-Delivery Feedback
Oct 24, 2024
Great Quality Products
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Theo
Site Experience Feedback
Oct 24, 2024
My experience shopping online was quick and easy! Everything was easy to find and the coupons really help!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RW
Post-Delivery Feedback
Oct 24, 2024
I got what I expected.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Rose
Site Experience Feedback
Oct 14, 2024
When we need to update the quantity of the order it cannot be updated easily and we need to do the whole process several time.
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
U Robertson
Site Experience Feedback
Oct 24, 2024
Love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cnote
Site Experience Feedback
Oct 24, 2024
Very affordable clothing. My favorite part👌
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lisa
Site Experience Feedback
Oct 23, 2024
My experience has been very pleasant
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chrissy
Site Experience Feedback
Oct 23, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Madid
Site Experience Feedback
Oct 23, 2024
Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
masterboy
Site Experience Feedback
Oct 23, 2024
i like this page but products don't have enough information about them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »