Cookie's Kids Reviews - 5,093 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 12% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Recent Reviews for Cookie's Kids
Showing 421 - 440 of 5,093
Ronnie
Site Experience Feedback
Oct 27, 2024
Love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fish
Site Experience Feedback
Oct 27, 2024
I couldn’t find my daughter’s school on the website. I came to the store. The clerk helped me look up her school code so I could buy her uniform shirts.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
mamimina4L
Site Experience Feedback
Oct 14, 2024
I like the pricing seems reasonable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
mamimina4L
Post-Delivery Feedback
Oct 27, 2024
I’m so glad I found yall I love the clothes and website!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
BestMom
Site Experience Feedback
Oct 27, 2024
Always a great experience
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Ninti
Site Experience Feedback
Oct 27, 2024
U have to go all the way out for the cart to update. And you can only do one at a time.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 26, 2024
Just couldn't find boys size chart
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Latoya
Site Experience Feedback
Oct 26, 2024
I think it’s great that you guys ship I’m from New York and this was my favorite store when I was there so to still have access to it is awesome the prices are always great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dijah
Site Experience Feedback
Oct 26, 2024
The website was very easy to maneuver and find what I was looking for. They also have a good variety of clothing. Overall, I had a good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Judster
Site Experience Feedback
Oct 26, 2024
I never have an issue with the website. I have ordered many times.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 26, 2024
my interaction with the website was amazing!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JH
Site Experience Feedback
Oct 26, 2024
The website was good. I would like to find it easier to find the clothing line for little boys and little girls. Also, the promo code being applied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shay
Post-Delivery Feedback
Oct 26, 2024
I'm very pleased with everything I purchased. Good quality and so cute!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Amillz
Site Experience Feedback
Oct 26, 2024
Great and easy experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
B. McPhail
Site Experience Feedback
Oct 26, 2024
No bad experience it's very user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Happy gma
Site Experience Feedback
Oct 25, 2024
I absolutely love that this site is user friendly. Also these bargains are amazing. What brought me back to re order was how quick the items came and the hassle free return and exchange
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JJ
Site Experience Feedback
Oct 25, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
slevy226
Site Experience Feedback
Oct 25, 2024
the website moves slow and i had to keep refreshing my screen to add or remove items
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Justin
Site Experience Feedback
Oct 25, 2024
My overall experience was excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MawMaw
Site Experience Feedback
Oct 25, 2024
All satisfactory except for not finding what shipping method will be used.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Queen
Site Experience Feedback
Oct 25, 2024
Easy finding what i need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »