Cookie's Kids Reviews - 5,093 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 12% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Recent Reviews for Cookie's Kids
Showing 401 - 420 of 5,093
chrissy
Site Experience Feedback
Oct 29, 2024
Great experience , no issues with anything on the site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Qua
Site Experience Feedback
Oct 29, 2024
Put in my cc number incorrectly but I figured what the problem was all products in stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 29, 2024
The website is not streamlined and it’s rather hard to find things. Once you get the hang of it it is a bit smooth though the shipping times and cost in the ages of fast shipping is sub par.
- Overall Rating: 4
- Would Shop Here Again: 8
- Likelihood To Recommend: 3
- Full ratings for this review »
Coach G
Site Experience Feedback
Oct 29, 2024
I never saw you guys on social media, but glad to find the uniform skirt we needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Birdie86
Site Experience Feedback
Aug 30, 2024
I love the site because the name brand clothing for babies. But I would like if they had more jeans to select from. Overall satisfied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Birdie86
Post-Delivery Feedback
Oct 29, 2024
I love cookieskids they have really nice less expensive clothes for kids. I just wish they had a better selection and variety of jeans for boys. I’d definitely recommend my friends to shop this site if they like name brand and cheap clothing for boys.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 8
- Full ratings for this review »
Dezzi
Site Experience Feedback
Oct 13, 2024
I love the experience, especially the discount code for the first time purchase they even even had my bra size 30 B, which is very very very very very hard to find so, thank you so much.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dezzi
Post-Delivery Feedback
Oct 29, 2024
They ship early and they have all the sizes. I would definitely recommend.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Manii
Site Experience Feedback
Oct 28, 2024
I had a great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chelsea
Site Experience Feedback
Oct 28, 2024
Easy to navigate and upfront pricing is a plus
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shuntel
Site Experience Feedback
Oct 28, 2024
It was a very good experience and very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 28, 2024
Smooth sailing except viewing my cart
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Rudy
Site Experience Feedback
Oct 28, 2024
I'll definetly buy again
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nita
Site Experience Feedback
Oct 28, 2024
I love Cookies kids. Always have a sale going on and I receive my package in time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tina Liu
Site Experience Feedback
Oct 28, 2024
improve the fabric quality, and speed up the shipping. I hope the uniform style can be more utilities and the price could be more economical
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Kaykay
Site Experience Feedback
Oct 28, 2024
I was looking for a cardigan sweater size 6 -6x in the category 2 -6x and couldn't find it. Finally found it in the category 7 - 20. Other than that I love it. It makes life a little easier.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Cthulha444
Site Experience Feedback
Oct 27, 2024
Great site to shop from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 27, 2024
Okay
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Lele
Site Experience Feedback
Oct 27, 2024
Good prices and variety
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Lizzy
Site Experience Feedback
Oct 27, 2024
I think prices are very reasonable mor people would probably shop if you offered afterpay
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
- Full ratings for this review »
Adrianna Garcia
Site Experience Feedback
Oct 27, 2024
My first time shopping so the experience was good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Kita
Site Experience Feedback
Oct 27, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »