Cookie's Kids Reviews - 5,093 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 8.9 /10 |
On-Time Delivery | 8.8 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 84% |
Neutral | 12% | 12% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Recent Reviews for Cookie's Kids
Showing 381 - 400 of 5,093
GG
Site Experience Feedback
Oct 31, 2024
My experience was positive. Cookies website came up when I search the internet "Clothes for husky boys." Enjoy the background story of the founder of the company. I was very impressed with the variety of dress clothes on the site for husky boys.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 31, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Meli
Site Experience Feedback
Oct 30, 2024
Very convenient to use and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 30, 2024
Good
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 30, 2024
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
JD
Site Experience Feedback
Oct 30, 2024
Available options were limited.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Not Impressed
Post-Delivery Feedback
Oct 30, 2024
I'm extremely upset with your measurements chart. I had previously ordered school uniform skirts based on the sizes provided. They were extremely large and had to return them since they're so many. I then took a chance and ordered a smaller size. To my dismay, these were even larger than the previous ones. I had to go through the return process again. I understand having to pay to return them if it was my error. In both instances, it was not. I had to pay for return shipping on both instances, in addition to the shipping on the second order. It's been a total disappointment and waste of time, not to mention costly.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 10
- Customer Support: 8
- Full ratings for this review »
KCGMomx3
Site Experience Feedback
Oct 30, 2024
I love this website ❤️
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Moni
Site Experience Feedback
Oct 30, 2024
Everything was straight forward was able to easily order my son’s school uniforms. I also don’t feel like I had to go broke in order to do so.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ZyDAD
Site Experience Feedback
Oct 30, 2024
Saved over 200$ spent less that 400$ for over 10 outfits
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Marsha
Site Experience Feedback
Oct 30, 2024
Good service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kitana
Site Experience Feedback
Oct 30, 2024
I love this site, so cheap with brand name clothing. my kids show off their brand name clothes, too
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kisha
Site Experience Feedback
Oct 30, 2024
My website interaction was good today, as it is everyday.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Candy cane
Site Experience Feedback
Oct 30, 2024
I love this site for my kids it haves everything
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mac
Site Experience Feedback
Oct 30, 2024
Great. Fast check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Awesome
Post-Delivery Feedback
Oct 30, 2024
These R Gifts for my Granddaughter everything looks beautiful,not sure if everything will fit,I’ll find out soon !!!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Biip
Site Experience Feedback
Oct 30, 2024
Affordable prices and easy fast check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 30, 2024
Had a highly successful experience with the website.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Lidia
Site Experience Feedback
Oct 29, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Meli
Site Experience Feedback
Oct 29, 2024
Very convenient and easy ....love it
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »