Cookie's Kids Reviews - 5,093 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 85% |
Neutral | 12% | 11% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Recent Reviews for Cookie's Kids
Showing 321 - 340 of 5,093
Rayshawn
Site Experience Feedback
Nov 05, 2024
straight dookie no lie
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Domo
Site Experience Feedback
Nov 05, 2024
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zy
Site Experience Feedback
Nov 05, 2024
I browse through and I found some good outfits for my son I like all the different brands yall have and I was satisfied. One thing I didn’t like was it wasn’t a lot of selections there could be more provide far as amounts I believe it was only 8 pages total for the sets in the boys department
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Davi
Post-Delivery Feedback
Nov 05, 2024
Well I didn't expected the quality was going to be so good..... so I have give them a rating 10/10 Also received one damaged item and the response from customer service was excellent with a refund of that item
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
/
Site Experience Feedback
Nov 05, 2024
Everything was good, found all the items that I needed
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Bless child
Site Experience Feedback
Nov 04, 2024
My overall interaction with this website was good but it a little bit jumpy but otherwise it's not too bad.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lattie
Site Experience Feedback
Nov 04, 2024
My experience was great. I found everything I was looking for pretty easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Akira
Site Experience Feedback
Nov 04, 2024
Perfect experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shard’e
Post-Delivery Feedback
Nov 04, 2024
Definitely ordering again my son loves everything i got him
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Secret
Site Experience Feedback
Nov 04, 2024
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Queenie
Site Experience Feedback
Nov 04, 2024
I love ordering clothes for my son ! He’s a size 4t and everything fits perfectly always
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kihya
Site Experience Feedback
Nov 04, 2024
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 04, 2024
sizing is very off on the Gilden's sweatshirts. Wasted $30 and can't return. The size 10-12 is more like a size 6-8.
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 6
- Customer Support: N/A
- Full ratings for this review »
Chad
Site Experience Feedback
Nov 04, 2024
I like the clothes y’all pick for kids n they affordable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
cookie
Site Experience Feedback
Nov 04, 2024
easy to find items an i like when i come change your prompts to lowest to highest
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sassy
Site Experience Feedback
Nov 04, 2024
Great website for kids, more coupons are needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Spee
Site Experience Feedback
Nov 04, 2024
Great website
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Bree
Post-Delivery Feedback
Nov 04, 2024
I remembered a few years I brought a bunch of clothes for my older son at decent prices at Cookies kids. So this time around I needed clothes for my younger kids and I couldn't be more pleased with the selection and prices. If you want good quality of clothes and different from everyone else I would definitely recommend cookies kids.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Looloo
Site Experience Feedback
Nov 04, 2024
Website was slow
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
- Full ratings for this review »
Chelle
Site Experience Feedback
Nov 04, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »