Cookie's Kids Reviews - 5,093 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 85% |
Neutral | 12% | 11% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Recent Reviews for Cookie's Kids
Showing 281 - 300 of 5,093
Kema
Site Experience Feedback
Oct 26, 2024
I really don't have anything bad to say about the site at all. It was very easy to navigate and I love the prices for the stuff I purchased for my young king.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kema
Post-Delivery Feedback
Nov 08, 2024
It was very easy to navigate on the website.The whole process was smooth and easy. I would use it more often because a lot of stuff online be sold out in store for my son. One of the shirts in my order was torn and the stitching in one of the sweaters was unraveling. When I took it to the store it was so easy to exchange or find something else. I was happy because the same outfits was in store with my son size.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jewelz
Site Experience Feedback
Nov 08, 2024
Had a great experience ordering and checking out. Will definitely order again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
SuzyBee
Site Experience Feedback
Nov 08, 2024
The website is easy to navigate and prices were great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 08, 2024
None
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Karefa
Site Experience Feedback
Nov 07, 2024
I love cookies
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 07, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Lorie CC
Site Experience Feedback
Nov 07, 2024
Cookies Kids is my go to for all my grandchildren’s school uniform needs. Quality products and great prices.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 07, 2024
Na
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 07, 2024
Runs a little slow
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- Full ratings for this review »
cb
Site Experience Feedback
Nov 07, 2024
all good except if I used a promo code i cannot get free shipping. That should be automatic
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Meka
Site Experience Feedback
Nov 07, 2024
Quick and Easy Great Prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Santa
Site Experience Feedback
Nov 07, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ThecookieQueen
Site Experience Feedback
Nov 07, 2024
It was good and fun to look threw different options to choose from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mochamoch
Post-Delivery Feedback
Nov 07, 2024
I was told about this website and bought some items I’m in love with this website and will forever order for my son. The clothes fit him perfectly and they look just how they are on the website. Oh and shipping was fast !
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Zoe
Site Experience Feedback
Nov 07, 2024
It’s was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
lily
Site Experience Feedback
Nov 07, 2024
i need first get my order!
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Ally
Site Experience Feedback
Nov 03, 2024
easy shopping great deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ally
Post-Delivery Feedback
Nov 07, 2024
Everything was good but one out of it I got was the wrong size my paperwork said 4t I received a 2t
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Awsome
Site Experience Feedback
Oct 30, 2024
Pretty good experience I enjoy picking out clothes for my kids.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Awsome
Post-Delivery Feedback
Nov 07, 2024
Well I received the items but one of the items was missing the pants the hello kitty set so I'm disappointed
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 8
- Customer Support: 8
- Full ratings for this review »
Lee
Site Experience Feedback
Nov 07, 2024
Ok
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Ton Ton
Site Experience Feedback
Nov 07, 2024
Very satisfied with this website affordable prices. Very good selection of clothing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »