Cookie's Kids Reviews - 5,094 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
Cookie's Kids Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 85% |
Neutral | 12% | 11% |
Negative | 6% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.3 out of 10
Recent Reviews for Cookie's Kids
Showing 1 - 20 of 5,094
Vims
Site Experience Feedback
Nov 25, 2024
Bueno
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Cortney Toliver
Site Experience Feedback
Nov 25, 2024
Everything went great just wish I had more discounts since I’m a loyal customer. Plus kids clothes could be a little cheaper as well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
The beauty lab boutique & hair salon
Site Experience Feedback
Nov 25, 2024
It was great so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mommy
Site Experience Feedback
Nov 25, 2024
Never had a bad experience only great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
I enjoyed shopping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
Love it
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
Never heard of this site before but an ad popped up on instagram and i’m glad I found it. I love the selection for my daughter.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lashay
Site Experience Feedback
Nov 25, 2024
I just love this website. They have good quality and nice prices for my kids. I can shop here anytime.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shay
Site Experience Feedback
Nov 25, 2024
I love cookies, best prices ever!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Kee
Site Experience Feedback
Nov 25, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Nine
Site Experience Feedback
Nov 25, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
D.
Site Experience Feedback
Nov 25, 2024
Website is great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mariana Lima
Site Experience Feedback
Nov 25, 2024
it was good and fast. good offers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Me
Post-Delivery Feedback
Nov 25, 2024
Before researching your store, I researched several other stores for children school uniforms. I found your store and its selections more compatiable with the needs of the children. Nativagating your online landscape took some getting used to but all and all the expperience was beneficial me.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
I have nothing to say bad about cookies they have good prices and good quality clothes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kyky0621
Site Experience Feedback
Nov 25, 2024
Trying to get to the cart, the pages jumps all over the place.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Rello
Site Experience Feedback
Nov 24, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 24, 2024
Items are normally at reasonable prices
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
JT
Site Experience Feedback
Nov 24, 2024
Good selection, pleasant experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Happymommy
Site Experience Feedback
Nov 24, 2024
Always have had a good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »